Good

RUINED BY AN AWFUL CHECK...

Liked: I was catching a 6 am flight and wanted to be near the airport and indeed this hotel is very close to the ELP airport. So the location was excellent. My room was very clean and comfortable. Absolutely no issues there.
Disliked: The check-in process was horrible. A really, really awful loud mouth and rude older lady at the counter. It made the interaction absolutely a total bad experience.

Very good

First annual board meeting

Liked: Great staff and good rates. Room was spotless. I recommend this hotel to anybody.
Disliked: There was absolutely nothing to dislike Is

Good

Liked: I like the service
Disliked: I don't have access a pool

Disappointing

Disliked: I was charged by booking.com and the hotel. I was charged twice.

I always stay here when...

Liked: What breakfast? I like staying here, it's clean, friendly, and close to where I'm going.
Disliked: Broken glass on sidewalk that was there for days. The roof being working on in a.m. when I was trying to sleep in on 2nd floor.

Superb

Good

Liked: I liked that the parking was available right in front of my room, that it had 2 main exits that were easily accessible to get where I needed to go.
Disliked: I didn't like that in the morning after my first night, I had gone to the main office to extend my stay and informed the office personal that I did not need or want room service, and yet, at around 11 am, I am startled by someone trying to get into my room. No knock, or even a "housekeeping" uttered at my door, just someone already turning the handle, about to run into my alerted, over protective dog. Luckily the door never opened more than a crack, and I believe as I said no to my dog, she understood I wasn't exactly directing my loud voice just to my dog, but to her as well.