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Motel 6 Crossroads Mall - Waterloo - Cedar Falls ee
Motel 6 Crossroads Mall - Waterloo - Cedar Falls, 2141 Laporte Rd, Waterloo, IA | Area: Waterloo
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3.2
HOTEL RATING: 
PLEASANT
3.2 out of 5 (110 Ratings)
3.1 miles from Waterloo centre
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Hotel Description
Just off of I-380 and less than 3 miles from downtown Waterloo this hotel features an indoor pool. Free Wi-Fi is available in each guest room. Coffee is provided in the morning each morning. Cable TV and a fridge are found in each colorful room of Motel 6 Crossroads Mall-Waterloo-Cedar Falls. Tea and coffee-making facilities and air conditioning are also included. Guests at the Crossroads Mall Waterloo Cedar Falls Motel 6 can utilize the business center or the laundromat on site. Vending machines with snacks and drinks are available on the property. The Isle of Capri Casino is 5 minutes from the hotel. The University of Northern Iowa is 3.5 miles away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Free Parking
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Parking
` Vending Machines
` Air Conditioning
` 24-Hour Front Desk
` Internet services
` Vending machine (snacks)
` Heating
` WiFi
` On-site parking
` Accessible parking

Motel 6 Crossroads Mall - Waterloo - Cedar Falls Guest Reviews

OVERALL AVERAGE SCORE: 
PLEASANT (3.2 out of 5)

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1.5

Poor - 1.5 out of 5

Roosevelt Sun, 5 July 2020

Poor

2.5

Fair - 2.5 out of 5

Chad Wed, 24 June 2020

Passable

1

Poor - 1 out of 5

Kyra Sun, 21 June 2020

COVID-19 was a problem

Liked: The location was fine.
Disliked: The only time staff was around was during the overnight shift, the one guy, and any other time it was like pulling teeth to find someone. I did stay while COVID-19 was around however they did not even have coffee in the morning. There pool was closed the whole time. Now all the other hotels around them had these things available. Also I had a king size bed with only 2 pillows on when I arrived. I called the front several time to request more and got no answer. I then went to front desk and it took about 10 minutes to find someone to help. When I finally got someone it was a fight to just get one more pillow. Also the room was listed as smoking however when I arrived they said no smoke long the whole building. This was fine until I found that they provided no seating area outside where someone could have a smoke. A bench or something would have been nice. Again the other hotels in the area had these. I will never book here again!!!

2

Disappointing - 2 out of 5

Ashley Wed, 3 June 2020

Disappointing

Liked: The front desk staff was friendly and informative.
Disliked: Bed was too hard, bathroom wasn't clean, people who were not guests would drive through the parking lot, park and sit in their vehicles. Back door was broken.

4

Very Good - 4 out of 5

Ambrose Wed, 3 June 2020

Very good

0.5

Poor - 0.5 out of 5

Deedee Sun, 5 April 2020

Completely humiliated

Liked: The hot tub was a nice addition
Disliked: We rented a king suite with a hot tub. When we 1st got to the Room I called the desk because the television is not working correctly. The gentleman came up and said it had been unplugged at a certain spot or something credit back on. A little bit later on the T beep stopped working again and I called the desk and told the chelmon it wasn't working and and he asked me what I did to it I thought that was offensive. He said the TV was broken I said so can you bring one from another Room so that we can have a tv he said no they don't do that I said can we move to another Room he said no they don't do that my option was to either go the night without the television or leave. So I got a refund and we left. I Drove quite a distance to have that night and to be turned away and have to drive all the way home I was not very happy. And probably if something isn't done about this I probably will never stay in another one of your hotels and I am a member of Motel 6. Thank you Deanna Thompson 641 7581542 thank you

0.5

Poor - 0.5 out of 5

Brian Thu, 2 April 2020

Never do it again

Liked: Walking out
Disliked: Pick another hotel

2.5

Fair - 2.5 out of 5

Ashley Sun, 15 March 2020

Passable

Liked: Only good thing is that it?s close to our tournament.
Disliked: We were in 246. Door didn?t shut all of the way. Every time someone else would leave their room our door would rattle. The sink was cracked so we didn?t use it. Our room wasn?t cleaned even since we left while they were still upstairs cleaning. I also had to take my own towels down stairs to get new ones.

2

Disappointing - 2 out of 5

Michael Sun, 15 March 2020

Disappointing

0.5

Poor - 0.5 out of 5

Brad Mon, 9 March 2020

Beds were hard and staff...

Liked: Nothing
Disliked: Everything

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Motel 6 Crossroads Mall - Waterloo - Cedar Falls 2141 Laporte Rd, Waterloo, IA