Name: Motel 6-Chicopee MA - Springfield
Address: 36 Johnny Cake Hollow Road, Chicopee, MA
Telephone: (888) 428-0221

Good

Liked: Good value

Pleasant

Good sleep.

Liked: There's no breakfast. Not even at least coffee.
Disliked: I didn't like the price. But Booking.com made it better.

Poor

Very disappointed.

Liked: The beds were comfortable. There was a fridge and microwave.
Disliked: Booked for 4 adults got 3 bath towels, 2 hand towels and 1 washcloth. There was a big black stain on one bedspread, dents on the refrigerator, and a very slippery bathtub. We wanted to stay for a week but we decided to just stay the night. The manager said we had to much stuff in the room. I am in a wheelchair and need lots of things for my health and well being. He said he would come back the next day and if we didn't remove most of our stuff, we would have to leave. Motel 6 advertises being pet friendly but we were told our cat would have to be in its carrier at all times and we couldn't have a litter box in the room. Not very pet friendly! The one chair in the room had a big crack across it. We didn't dare sit on it.

Exceptional

Liked: I love the hotel, everything is nice and clean. The gas station is close and McDonald's is close.
Disliked: Everything was perfect

Clean Bed, no.problems

Liked: Location was great. Front desk person was very helpful and professional upon arrival, to my surprise.
Disliked: I called ahead for directions becaude the directions on the website were not updated with current exit. The desk clerk had no clue. She did not know the exit or how to get to the hotel. I asked for the manager and she said she didn't know where he was. I thought to cancel the reservation but I knew this person wouldn't know how to handle that. I was prepared to go to another motel if need be. I did locate the motel easily. The entire property smells like a cannabis dispensary. The room needed a deep cleaning. Surfaces were wiped clean but corners, tiles, window have not seen a brush or soap for a while. Poor interior lighting. Two tiny wall sconces on either side of the bed and one dim desk lamp.