Motel 6-Arlington TX - UTA

Exceptional

Great for what we needed.

Liked: It was great for what we needed. We will consider this property again in the future.
Disliked: It wasn’t perfect, but we didn’t expect it to be.

Bad

Liked: Nothing we did not say. The staff was rude. It was a drug addicts motel. It was aweful

Horrible

Liked: it’s across the street from a cute and delicious milk tea lounge.
Disliked: DO NOT BOOK ! Especially if you are a person of COLOR. I booked a reservation at this location and was treated poorly. I arrived early asking the guy at the front desk if they did early check-in and how much he stated that they didn’t do early check-in. check in is at 3pm and I had to wait ..mind you the lobby is closed off so you’re talking to the staff through a window (ghetto should’ve known there) I proceeded to wait until 3 o’clock on the property. The guy sent another staff member to kick me off the property. They said people aren’t allowed to wait at the property “ they have to go find something to do. “ I’ve never heard anything like that before, but I did not argue. I left the property. I RECEIVED a call around 2 o’clock stating that they wanted me to pay now with my card, even though I was paying cash. They told me to “unlock my card or they would cancel my reservation” if I didn’t make it there by 2:45-3:00. I did tell them that that policy sounded ridiculous and that I could’ve just waited if they were gonna let me in earlier he proceeded to say I need to be there by 3 to keep my reservation as well as pay an extra deposit fee. BEFORE I made this reservation, I called the facility and asked if there was a deposit I was told there was no deposit now all of a sudden I have to pay an extra deposit fee? He threatened a cancellation of my reservation one last time and I AGREED to it and told him to just cancel it because I did not like the way I was being treated or talk to. After our “ lovely” conversation He tried to charge my card three times!! THANK GOD for the lock option !

Bad

Liked: Nothing
Disliked: Everything

Exceptional

Liked: The cleanliness n quite
Disliked: Nothing

Very good for what we...

Liked: Good location, we felt comfortable & safe and the staff was really helpful.
Disliked: The property was fine as we didn’t need much.The price was great for us. We booked thru Bookings.

Bad

Liked: Location
Disliked: Room was smoke filled and there were stains all over the linens.

Bad want my money back

Liked: The room was clean
Disliked: No ice no clean towels