Mornington Hotel London Victoria

Comfortable

Liked: Close to main metro. Rooms are clean
Disliked: Rooms are small . If you have multiple luggage hard to get around

It was perfect for a...

Liked: Location and price
Disliked: Tiny rooms, could have been cleaner

Good

Liked: close to Victoria Train and Bus Station
Disliked: only stairs to upper floors - didn't see this stated in the information about the hotel when looking

Excellent customer service!

Liked: Coffee shop down the street was great. Great coffee, nice sitting outside.
Disliked: Would have liked more traditional breakfast food, like toast or toasted bagel. Opted for banana bread which was very good.

Diapointing stay

Liked: Localización
Disliked: I stayed at Mornington Hotel London Victoria and was extremely disappointed. This hotel claims to be 4 stars, but our experience was far from it.•The room was ridiculously small – barely enough space to move around.•There was a leak on the carpeted floor, and although we reported it, no one ever came to check or followed up.•The bathroom constantly smelled like sewage.•We were given a room on the basement level, which had no ventilation at all, only the A/C.•The toilet seat was broken and completely missing.•The shower didn’t drain properly, making it unpleasant to use.•The Wi-Fi was a public network, not secure, and barely reached our room.•There were unpleasant odors in the room, including cigarette smoke.•Housekeeping was nonexistent – the room was never properly cleaned during our stay.Overall, the conditions were unacceptable for a hotel that markets itself as 4 stars. I would not recommend staying here.

Exceptional

Good

Great location, poor room standard

Liked: I loved the location (beautiful neighborhood, close to victoria station) and the view from the window.
Disliked: No elevator, we had room on the 3rd floor so carrying bags was tough. There was a mold in the bathroom and water in the shower and sink didn't drain well - asked staff to do something about it after our first night but nothing was done.

Very uncomfortable stay

Liked: Not much really, the room was super tiny and I felt very claustrophobic. The phone lines were permanently busy so I was unable to make any changes or request via the phone and nobody responded to my email.
Disliked: The room was super tiny, I feel so uncomfortable in there.