Mornington Hotel London Victoria Guest Reviews
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Write a review
Nataliia Fri, 25 April 2025
Very good
Liked: location, clean
Disliked: I paid the refundable price for early check-in, but it was not so
Karol Thu, 24 April 2025
Exceptional
Richard Wed, 23 April 2025
Hotel cancelled my booking last...
Disliked: Hotel cancelled last minute and Booking.com did not refund my full fee. Extremely painful customer service experience. There's no way a customer should have to repeatedly chase to get money back when the hotel cancels the booking, and even after a huge amount of effort I still haven't got the full money back. I guess that's what they hope for, that they just grind you down until you give up. Really poor.
Angelica Tue, 22 April 2025
Good price but wouldn’t go...
Liked: N/A
Disliked: My partner and I arrived at the hotel, only to be asked to go to the other branch as there was an issue onsite. It would’ve been nice if we were told beforehand or via the app so it could’ve saved us from wasting time!
Derry Mon, 21 April 2025
Totally ruined by ridiculously small...
Liked: Staff lovely. Good location. Clean.
Disliked: Ridiculously tiny single room. No cupboard or drawers or wardrobe. Teeny bedside table I could only balance kettle on. Not enough floor space to open suitcase and use as wardrobe. Ill fitting blind so sun comes in early. No accountability when I contacted them before doing this review. Horrible heavy wooden folding door to bathroom that took up even more space when open and banged my legs on. At £110 per night I expected more space.
Shereen Mon, 14 April 2025
We would definitely stay here...
Liked: The staff was very friendly. The beds was very comfortable. Amazing location we walked everywhere. Only 10 minute walk from the train station. The room we had was small but it felt really cozy.
Hussein Sat, 12 April 2025
Very good
Atique Sat, 12 April 2025
Exceptional
Kate Thu, 10 April 2025
Clean, comfortable, bijou room in...
Liked: Clean, comfortable, bijou room in an ideal location with friendly and helpful staff. Thick curtains that kept the room dark in the morning and a sash window that opened - nice to have the option of fresh air as well as the air con. Brilliant shower - powerful and hot!
Disliked: The room was very small. I think it would have been too small for more than 1 or 2 nights but it was comfortable and nicely decorated.
Jack Tue, 8 April 2025
Very good