Monterey Marriott Guest Reviews
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< 0.1 miles from Monterey centre |
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Weijun Wed, 17 April 2024
good
Liked: The room is clean and the people are friendly.
Disliked: The swimming pool is not clean. a lot of leaves and feathers. The pool is not maintained well.
Brian Tue, 16 April 2024
Great location, clean, good staff,...
Liked: The location is perfect for access to Monterey and Carmel area. The room size was excellent. The bed was very comfortable. It was nice to use the valet service, and they were prompt in getting the vehicle for us. The food quality in the restaurant is very good. The valet charged our vehicle on our final night without asking, a pleasant surprise. The check in staff was excellent. House cleaning was exceptional.
Disliked: The pricing for the hotel is a little high. The pricing for the restaurant is very high. $30 each for breakfast buffet. Root Beer float for $15. With the exception of the front desk staff, the rest of the staff appeared to be well trained in customer service in general, but easily rattled. For example, asking for a different wine selection when the current one does not taste good. It would be nice to have a way of tipping the staff without having to carry cash, especially valet and house keeping. Perhaps add a feature on the hotel mobile app.
Dan Tue, 16 April 2024
We had a great stay...
Liked: The location were great and easy to access. The rooms were clean and comfortable as also the lobby, bar etc. The breakfast buffet were great but perhaps a bit expensive.
Disliked: The hotels in this area are a bit too expansive compared to what they offer. The pool area didnt live up to our expectations.
Dympna Tue, 16 April 2024
Very good
Liked: Bedroom quiet, spacious, beds large & comfortable. Good quality linen, towels & great shower. Spacious room & bathroom. Live entertainment Sat night.
Disliked: Parking expensive. Dated decor.
Greg Mon, 15 April 2024
Good
Dan Tue, 9 April 2024
Good
Disliked: Queen size beds seem to be smaller than most hotels
Umkwi Mon, 8 April 2024
Not unique, but ok…
Liked: Location good, everything ok, and a heavy in use facility- pretty crowded
Trevor Sun, 7 April 2024
“Lunch Bag Let Down”
Liked: Valet staff. Location was convenient. Clam chowder was delicious.
Disliked: No housekeeping provided for 2 night stay, despite asking for it. Felt the front desk staff at check-in de-valued us for using a booking site. Bathroom was great size but so dark that I looked like I was 20 but am really 60! No bathroom amenities such as lotion, Q-tips, etc. Initially I thought we were in for a great stay as seemed like a nice place, but have to say we were let down by the Marriott.
Shaneil Sat, 6 April 2024
Exceptional
Layci Fri, 5 April 2024
Loved our stay
Liked: Great location, walking distance to most restaurants and attractions. Wonderful service by all staff!
Disliked: Parking on site is valet only, $40/night.