Monterey Bay Suites Guest Reviews
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Kevin Fri, 4 July 2025
Everything was broken
Liked: Location and access to the beach
Disliked: Everything was broken, room was not very clean, breakfast bar was not good quality, main water break for 2 days, maid service lacking, hot tubs shut down multiple days, beach rinse off stations were awful & broken, parking garage spaces were tiny and awful for larger vehicles.
Anonymous Thu, 3 July 2025
The hotel was ok for...
Liked: Access to the beach.
Disliked: Parking garage was very tight and hard to maneuver. The hotel was very grungy looking. Our room only had blinds in the window and no curtains so the light was very bright in the room all night.
Lisa Thu, 3 July 2025
Not as expected, info incorrect...
Liked: Upon arrival, I asked where the best city parking was that was closest to our hotel and the lady at the front desk told me to park the additional car in the parking garage. Just not to use the ground level floor that afternoon. I had a parking violation on my windshieldwhen we went to make the beds the first night there there were no linens or pillows for the Murphy bed or the pullout bed I did not get any linens until Saturday afternoon when I went down there to get them after those plus additional towels and rags have been requested. The lady that takes the breakfast tickets was very rude. My son did not have shoes on and instead of saying that he must have shoes on to eat, which I understood. She just simply looked at my six-year-old son with a nasty face and said she’s she was very rude. The only nice staff that was there is the older lady that helps with breakfast that sings the Christian music. She was very pleasant as well as the Young lady with the braids or dreads that runs the front desk in the afternoon. I didn’t get her name, but she did say she was 24. They were great, but overall the experience was not worth the money that we paid to stay at the hotel and we will not be staying again.
Je-ney Thu, 3 July 2025
Pleasant
Torbara Thu, 3 July 2025
I won’t be staying there...
Liked: The sheets were dingy. The furniture was very outdated. The pullout bed was broken. The hotel have a bad smell, especially in the room that I was in.
Disliked: I hated the parking garage.
Aouatif Thu, 3 July 2025
Disappointing
Liked: I like the location
Disliked: The furnitures were very old .
Myia Thu, 3 July 2025
Family enjoyed ourselves
Liked: The living room and bedroom were spacious. It was comfortable for my family of 6. The different pool areas have variety, so when you get tired of one location, you could go to y the rooftop pool or the floor level pool. I also live the easy access to the beach.
Disliked: The bathroom was kinda small. It separated the sink from the toilet&shower with a door which made both rooms cramped. The parking garage is not made for big cars. The turn to go up/down the ramps are tight so if your not careful you'll end up scraping your car up
Melissa Wed, 2 July 2025
The staff here is very...
Liked: Location is great, the pool area is very nice, the kitchens in the rooms are nice and fully equiped, ocean view from the balcony is amazing.
Disliked: When we arrived in our room, we saw bed bugs stains on the mattress covers. We told them et they immediately moved us to another room. Unfortunately, it was the same in the other room. We didn’t see any live bugs, but we didn’t want to take any chance. They didn’t have any other room available so they offered to ckeck us out and refund us and that’s what we did. The staff was very friendly and understanding, they really wanted to help us. They told us the rooms would be closed until pest control would come, they took care of the situation immediately.
With Wed, 2 July 2025
Superb
Ginger Tue, 1 July 2025
Will not stay there again
Liked: Pool area
Disliked: Room was not ready until 7:00. The. Wrong room. Air broke. No light in bathroom.