Warm greeting, very nice staff,...

Liked: The staff was friendly and courteous, and the room was nicely decorated. The bed was quite comfortable.
Disliked: The room was quite small, which in and of itself was not a problem, but the walls are very thin, so noise from adjacent rooms and those above was a bit much. The tub shower has no safety rails, important because I slipped in the shower and ended up on my back on the floor. The tub when wet was very slick, and with nothing to grab on to when I slipped meant I had no way to keep from falling. I luckily just have a few bruises, but I fell inches away from the bathroom sink, and had I hit my head on the sink the outcome would have been much more serious. I encourage the hotel to install safety bars/rails.

Exceptional

Liked: The hotel is beautiful but what impressed me the most was the staff being with reception. My check in time was at 4pm but I was way early and really hoping for earlier check in but I didn’t have my hopes up , and what a wonderful surprise when I asked the receptionist was so nice and attentive he immediately checked me in and thank God because I had a very tired toddler. Valet parking was amazing and very helpful with giving us directions . What an amazing experience I had here this set the tone to my families road trip we will definitely come back.

Think of it as an...

Bad

Lovely hotel in prime location.

Liked: This is a beautiful, historic building in a great location.
Disliked: Proximity to the freeway.

Exceptional

Good

Disliked: Anything to do with room service!

Exceptional

Montecito Inn needs to be...

Liked: location was great,staff were wonderful and the bed was super comfortable.
Disliked: musty smelling room, facility needs updating, ants in bathroom, tub only drained when the shower was on, and people on fire escape right outside our bathroom window which needed to be open when showering due to poor ventilation.