Weekend break

Liked: Room very clean, staff very friendly
Disliked: Got charged twice for breakfast despite trying to reason with the receptionist, that I had paid when booking through booking.com wanted to use the pool but was then told had to book online, which seemed pointless as was already at the hotel, maybe a welcome package to coincide with the room price, no coffee machine or mini bar as which was in the room I thought I had booked, not a fan of buffet breakfast as was cold

Good

Disliked: Noisy from building work Friday and Monday.Rooms are not cleaned unless asked which for 5 stars is not good enough.Spa is not really available only get half an hour and can?t get a time slot so spent more on a spa that we couldn?t use.

Exceptional

Exceptional

Ok but sleep not good

Liked: Hotel and staff friendly
Disliked: The bed and pillows very uncomfortable didn?t sleep well

Not that great

Disliked: They didn't clean our room on a daily basis. They only cleaned it after I spoke to them about it.Spa facilities weren't that great. It wasn't communicated that the steam room and sauna would be closed.It was also extremely difficult to get any time at the spa... We got 1 hour for our whole stay which defeats the object of going to a spa hotel.

Pleasant

Superb

Exceptional