Name: Mondrian London Shoreditch
Address: 45 Curtain Road, London
Telephone: 0800 031 8416
Rating: 4.25

Great location, very comfortable hotel.

Liked: In a great location near Liverpool Street station, close to Broadgate, Shoreditch and Spitalfields market.
Disliked: We have stayed here before , and the food was very good. Unfortunately the restaurant in the lower floor is now closed, and you would expect a hotel of this standard to have a good restaurant. There is the marlin on the top floor but this really small plates only in the evening and is more of a chill out bar area.

You need to train the...

Liked: Lovely property
Disliked: Poor service

Stay with downstairs staff if...

Liked: Vibe of the hotel has (usually) a good adult feel.The staff in the downstairs bar ( hidden grooves) saved the rating from a 3 or a 4 they were amazing this weekend (June 20-22). Massage was also excellent! Great beds, no noise, love late check out !
Disliked: We are vegan and have ordered the vegan breakfast a few times. Every time we are given butter with it. We can't eat butter. We asked for flora / other plant based butter but none ever available. Jam was offered (which doesn't go with avocado really).We can only eat vegan main meals in our room (as if we are doing something wrong and can't eat in public). There are only chips available downstairs and peppers upstairs otherwise. - The service in the pool top bar is awful up there and a female member of staff told us we could have what ever vegan food is on the room service menu in hidden grooves (downstairs bar). She swiftly snapped all menus off us ( we had been drinking cocktails up to this point from the menu). We went down as informed but we were told no we couldn't eat the room service food there, only in the room. There's no vegan mains to eat in any of the bars/restaurants. Roof top bar. I waited 25 mins to be given a drinks menu (after asking for it) this weekend and then a further 30 mins to place an order. I then went for a massage. I returned to my husband 40 mins later and he had only at that point managed to order a drink. The staff, especially a female member of staff acted as though we were an incredible inconvenience every time we asked to spend money. We would have spent a lot more if someone had taken our orders frequently.Children on the rooftop bar after 12midday - on the website it' states they are not allowed.. Apparently, this is not a rule applied to people staying at the hotel . We only stay at virgin when we don't have the children with us in london. I feel the hotel has a more adult vibe and I don't think people appreciate children being taught to swim in the snug roof top pool amongst people enjoying themselves with bottles of wine, coupled with loud music, and a hen do etc at 3pm onwards. It's really the wrong vibe and perhaps the timings need to be rethought.

A exceptional find at a...

Liked: Very clean, very efficient at Check-in. The room was clean and full of extra features like a full minibar; rea and fresh milk. A wireless phone charger and excellent tea and coffee choices. It also had a steam shower.
Disliked: Nothing it was an excellent place