Monastery Spa & Suites

Was a welcoming environment.

Liked: Ver clean. Excellent Customer Service.
Disliked: Room was not ready when arrived.

Good

Liked: The hotel lobby was clean and inviting. The staff was amazing! The room was exceptional
Disliked: My key card needed to be reset every day. I would reach my room, find out it didnt work (I kept it seperate from my phone and any other cards) then I would have to go to reception to have it activated again. The ice machine was broken.One night at about 11:30pm I needed to call front desk. I couldn't get an answer, even after several attempts

Very pleasant quiet stay.Try The...

Liked: The bed was super comfortable. I really liked the location away from downtown but not too far. It was very quiet and relaxing. The room was nice and large. We ate at the little Bistro and had a delicious cod burger! All the staff were pleasant and helpful. Also free parking and lots of room to park. Overall we had a very pleasant and relaxing stay.
Disliked: Not a real issue but sometimes the fridge would come on and annoy me at night. It was right beside the bed in the nightstand.

Lovely spot in SJ

Liked: Great location, quiet & wonderful staff
Disliked: Nuttin

Good

Comfortable, restful, and welcoming stay.

Liked: Warm, welcoming staff, accommodating attitude. Comfortable room, easy to moderate room temperature for comfort, food at the bistro was very nicely prepared.
Disliked: Not really a matter of didn't like, but given the number of rooms and guests in the hotel, it felt like the bistro wasn't large enough to accommodate that number of people and that, perhaps, they were a bit under-staffed because the bistro staff appeared to be over-worked. Having said that, everything was great, the bistro staff were super pleasant, attentive, and professional and the food was delicious. Just felt like we might be imposing when they seemed too busy.

Good value accommodation

Liked: Very spacious room; well equipped

Privacy needs to be improved

Liked: Spa bath in the room was great, beds were very comfortable.
Disliked: While staying there someone actually walked into my room. I was laying down and someone was able to use a key card and open my door. I was completely shocked and frightened. I called the front desk and they brought me up a new key and otherwise seemed unfazed by it.

Good