Monarch Hotel & Conference Center

Good

Liked: Drinks were good when the bartender made them, she was speaking to a customer for about 15 minutes while we sat waiting.
Disliked: The heat and air in the room were very inconsistent. It never stayed at a constant temperature. The thermostat always said 79 degrees the entire 3 days we were there. The bed also had a scratchy comforter that disrupted my sleep.

Under construction, not as advertised.

Liked: Completely under construction, terrible signage and should honestly just be closed until done renovating.

Very good

Liked: Friendly staff, clean, great restaurant, very generous with towels and wash cloths, shower dispensary
Disliked: Only 1 coffee cup and no drinking cups

Passable

Disliked: The first room I had been given had not been cleaned.

Very poor

Exceptional

Liked: Propiedad is very friendly and everything is complete New special the beds restaurant food is very delicius .

Old and dirty, skip this...

Liked: the restaurant was good
Disliked: there was “body” hair in the bath, lots of it. The bed was a rock, the pool was dirty, there was construction going on that we weren’t told of. it was old and dirty. The pillows were old and lumpy. The floor in our room was so uneven you couldn’t put anything round on the desk it just rolled off. Basically if they were going to clean it and repair it they should not have charged full price or shut the doors.

would not stay here again,...

Liked: location
Disliked: very unhelpful staff. misdirected in terms of where to park for easy handicap access to our room. it was full of discarded furnishings from the rooms. would not help us find a cart to move our luggage (my husband is disabled). dirty dishes outside our room at time of check in and still there when we checked out the next day. Drapes were ripped and did not close all the way. handicap parking was a joke. Location was great and that is the only positive thing to say.

Exceptional