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AustraliaMonarch Hotel & Conference Center Guest Reviews
Overall Average Score:
Good (3.9 out of 5)
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Matthew Mon, 16 May 2022
Pleasant
Peyregatt Sat, 14 May 2022
will not be back.
Liked: location and restaurant
Disliked: room, general amenities and staffing
Christopher Sun, 8 May 2022
Poor
Tracy Sun, 1 May 2022
We had a great time...
Liked: The hotel staff was friendly and very helpful. The bed was very comfortable, and the room was cozy.
Jessica Mon, 25 April 2022
Pleasant
Dale Thu, 21 April 2022
Not happy!
Liked: There was no breakfast unless you paid for one
Disliked: My room smelled. Needs serious updating.I was over charged. I used one credit card to make the reservation, and another upon check in. The hotel charged both. I called to address the problem. They have yet to respond or correct the issue.
Dennis Wed, 20 April 2022
Exceptional
Jessica Mon, 18 April 2022
Exceptional
Danielle Sun, 17 April 2022
A restaurant worth staying the...
Liked: De Fuego was an awesome restaurant experience with reasonable prices for such fancy menu items and large portions.
Disliked: The hotel beds were typical mattresses you would find in a cheaper hotel. Also loud at night next to the freeway.
Mike Wed, 13 April 2022
Great place, worst beds in...
Liked: Love the restaurants and bars there. Other nice amenities. Staff are all very nice.
Disliked: We have stayed at the hotel several times. The king beds are like sleeping on cement, they are by far the worst beds in any hotel my girlfriend and I have ever stayed in. My girlfriend travels about 25 weeks a year, I travel about 15 weeks a year. on our most recent stay, we were unable to get a king room and ended up in a "double queen" however it wasn't. In the middle of the night, we both were just in agony on the main bed and moved to the second bed. The first bed was broken and had a large dip in the middle. The second bed turned out to not be a queen but smaller. once again the bed was terrible but it wasn't broken. While we adore the ability to have drinks and food and not leave the hotel, until the monarch actually replaces all the beds with something at least as decent as a best western, we will no longer spend our evenings there.
