never coming to this hotel...

Liked: the room was uncomfortable. the hotel is not well designed, as has to take two different elevators to access the room.
Disliked: on the third day of my stay, I?ve found that someone had broken into my room and left their used garments inside my room. this never happened to me before. the hotel wasn?t able to give any explanation about this incomprehensible lack of service

love this place

Liked: yes
Disliked: some front desk staff can come across as preoccupied, not helpful, rude.

Passable

Would never stay there again

Liked: location and room
Disliked: my shower never worked after endless complaints, none of the amenities were available private events all over the hotel that made it impossible for a guest to have a place to work or get a coffee, very disappointing. Never even saw the rooftop

Perfect!

Liked: Location is excellent, room is very nice, we only had breakfast/brunch once at Veranda the day we checked out because it was raining and the food, drinks & service were superb.
Disliked: We were perfectly happy, cannot say anything negative, we'll be back!

Superb

Liked: Excellent location, interiors were stylish and staff very friendly.

Exceptional

Liked: Clean, trendy, well decorated and amazing location. A great rooftop also!
Disliked: Rooms are a bit small but I think that?s an NYC thing?

Superb

Great

Liked: Great location, amazing views from the rooms, beautiful property