Nice Hotel a bit overpriced

Liked: Convenient location, Nice beds
Disliked: A bit run down - not perfectly clean - not up to the price level they ask

Very good

Liked: Great location and was upgraded to a King corner studio room which was very spacious for New York. It’s a great base in the city

Very good

Location is great and the...

Liked: Location was great. Shower was great and view was great
Disliked: Website is misleading regarding amenities. There is no on site parking and parking information provided was incorrect. It ended up costing us $150/day to park ($450). The hotel did give us a $120 credit, but the total parking cost should have been $150 total based on the information provided.

Comfortable, great service, location

Liked: Location
Disliked: Soft pillows

Perfect place to stay in...

Liked: Staff were very friendly. Loved the roof top bat. Jumpin Jacks Wes a great space ..so much light, comfortable

Cheating Hotel - DO NOT...

Disliked: First words from the lady at the reception when we arrived: WE HAVE DOWNGRADED YOU. Apparently, the room we booked had a water leakage, and therefore they had to downgrade us. I travel a lot and this has never happened to me, ever. I usually hear "we have upgraded you". Then the worst part, we were promised a refund by the MANAGER MARC because we were downgraded and could only move to the room we booked the next day. We NEVER RECEIVED IT. Shame.

Superb

Bad service

Liked: The location
Disliked: Upon returning to the hotel at 6pm after leaving at 9am, I found that the room had not been serviced. After calling reception to request cleaning, I went out for an additional hour, despite needing to leave again.My colleague's checkout time was delayed by an hour, inconveniencing us as we waited in the lobby for access to their room.Despite my request for a room on a higher floor due to excessive street noise on the third floor, the hotel was unable to accommodate this.The sink in the room was unclean upon arrival.The room lacks sufficient lighting.The front desk staff was likely the worst I've ever encountered, both within and outside the US. Their performance was extremely poor, with the exception of one woman.