MM Grand Hotel Puebla Guest Reviews
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4.8 miles from Puebla centre |
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Sánchez Tue, 7 May 2024
Exceptional
Jose Thu, 1 February 2024
Great, great place, 100% recommended...
Liked: I like the location, it is close to the most beautiful bridge in the town. Also, the building is very clean and comfy. Warm beds, really beautiful decoration. The blankets, pillows, and towels are really elegant and comfy. It is a great, great place. 100% recommended. The street was animated during the day.
Disliked: There is no laundry service as shown in the pictures, also there is no kitchen and no microwave as shown in the pictures, also there is no external trash bin. finally: there is no way to understand the owner's rules. I mean, the owner was almost invisible during the stay, never asked if I needed any service, and then, suddenly, behaved very rudely, almost as if I invaded the place. It seems like he/she is not educated on tourists' treatment. Also, it seems like the city tax should be paid in an external office, far away from the location. The owner does not make it easy to pay the city tax, and then my inbox suddenly got a lot of messages asking me to pay less than 20 euros instead of charging them from the credit card. I just decided to ignore those rude messages, I defer that to booking. I hope not all Prague city owners behave that rude, it is a shame. Very bad experience.
Anonymous Wed, 3 January 2024
El staff súper amable y...
Liked: Las habitaciones son espaciosas y es pet friendly
Disliked: Nada
Viktoria Mon, 25 December 2023
Very good
Leanne Tue, 12 December 2023
Superb
Braun Fri, 8 December 2023
Good
Liked: Quiet, well treed, clean, and friendly staff.
Disliked: The property is next to the river, which is polluted and smelled like a raw sewer. Some days the stench was almost unbearable, some days hardly noticeable, but it was a constant factor in our stay.
Verified Hotel Guest Tue, 21 November 2023
Liked: Comfortable bed, large bathroom. Helpful staff.
Disliked: This definitely not a 4 star hotel. My express deal promised a 4 star hotel with refrigerator (no rooms at this hotel have refrigerators) No ice machine, had to ask for a little bit of ice. No drinking glasses in the room. Had to ask for those as well.
Michelle Thu, 2 November 2023
Exceptional
Ernesto Mon, 23 October 2023
Perfect
Ernesto Mon, 23 October 2023
Exceptional