Miyako Hybrid Hotel Torrance

Superb

Superb

Good

Exceptional

Liked: More than I expected. Love the ambiance, the bedroom and the bathroom like the bathrooms in Japan . The water’s stream is very strong compared to other hotels in the states ;) overall , love it. Become one of my fav hotel I will stay.
Disliked: None

The bathroom is the only...

Liked: The only thing good was the bathrooms had a really nice shower and deep bath in the executive room but thts it
Disliked: Staff was incredibly rude on the phone when I called from my room I was polite and they acted like I shouldn't be calling at all I had an issue with my ac not working when I got there and some guys fixed it wich was annoying but I didn't mind but the lady in room service told me there was nothing wrong at all very rudely she must be miserable but any ways it got fixed the guys even told me it wasn't working correctly and the lady at the front talked to me like I was stupid and shouldn't have even bothered to get it fixed also there was trash underneath my bed from previous stays I toook pictures as well there was an old Mac and cheese underneath I feel like for the price I paid of the highest room underneath the bed should definitely be clean also the restraunt was so mediocre the food was mediocre the staff were unnatentive to me and my fianve but to ppl in suits they were there immediately I had to get up and ask twice for the check because I was being patient and already waited and checked my watch for 15 minutes after they had taken all my dishes and told them I was ready executive room literally comes with nothing except the bed TV and mini fridge and a high floor level no spa acces no massage or anything like tht just a typical room nothing special. I've stayed at Marriotts with a similar level or better honestly.

Not sure I will be...

Liked: The staff is friendly and accommodating.
Disliked: I love the Miyako Hotel. I have stayed here every time we visit family in Torrance and the surrounding areas.This stay did not meet my expectations. The bathroom had hair in the shower and on the floor. The room was so hot, we couldn't get the air to work until the last day of our stay. The furniture is showing age, the wallpaper is coming off the wall, and the carpet is dirty. They set an expectation of a nice hotel, and it fell short.

Superb

Exceptional

Superb