Loved it

Liked: Only down is I had a room facing the back over the heater air conditioning machines, so bit loud even at 4 Th floor but will surely come back.it is a great value just the noise of heaters
Disliked: Just noise of heaters but not too bad

Exceptional

Great Japanese soaking bathtub!!

Liked: The Japanese soaking bathtub and shower area is so awesome!!It is a pretty spacious room and the king bed is also pretty nice quality~

Bad Experience

Disliked: Overall bad experience. The room was clean but there wasn?t any bar of soap, there was a stain on one of the pillows and the air conditioning didn?t work. Besides all that the worst part was the customer service. There was a white older male at the front desk that was just rude. I had my mask on and was telling him I was checking out early . He didn?t hear me even after I repeated myself twice so for a quick second I pulled my mask down just so he can hear me better and he told me in a rude manner that I shouldn?t do that and that I should have my mask on at all times. I didn?t appreciate his tone and the way he said it , it was only down for a quick second so he can hear what I was trying to tell him.

Very good

Very good

Liked: Great bathrooms, great linens. I looked the furniture in the room. Definitely took advantage of the soaking tub and shower separation and the bidet set up! Easy to get from here to any beach community, LA and Orange County in minutes with now!
Disliked: They only had one elevator running, which I thought was a bit under servicing.

Exceptional

Superb

Good

Disliked: It took my husband 2 hour to get a room .they need better help there