Mirador Acapulco

Very good

Good

Classic hotel with a great...

Liked: This classic Acapulco hotel is a little run down, but it has a great location overlooking La Quebrada where the cliff divers perform. It's part of Acapulco's history - check out the Wall of Fame in the restaurant, with pictures of Elizabeth Taylor and Frank Sinatra from the hotel's heyday. It has great views of the cliff divers, which I had never seen before. I thought it might be a bit cheesy, but it's actually awesome to see and we were glad to be there - we watched all five of the daily shows. There are two fresh water pools that are clean and well-maintained, and they've walled in a section of the sea where you can swim in relatively safety while huge waves crash on the seawalls.
Disliked: This place could use a bit of TLC. It's a huge hotel, and some of the wings appear to be abandoned. It's a bit rundown, but all of Acapulco seems a bit rundown.

Disappointing vacation

Liked: I think the only thing that I did like was the show that they had by the restaurant
Disliked: My AC in my room was broken as I requested another room. They told me that they didn’t have another room. I could not sleep as AC wasn’t working properly. The floor is on the room has so many cracks. When you open the windows, all you can hear is people from the outside in the music playing all night. Majority of the businesses that are playing music all night and play music until 5 o’clock in the morning. It’s not comfortable listening to music while you’re trying to sleep. The staff in the front was very rude. There is no happy smile when you get there there was a gentleman and a woman in front didn’t either greet you. One thing I will tell you is if you make reservations through a different company make a call to them because they will try to charge you extra when you get there per person.I reserved three rooms two with key bedroom size and one with a double and they ended up giving me all three rooms with doubles. If I can write this as a hotel coming from USA I will say this hotel is more like a motel 8. I will not come back to this hotel.

Nice views

Liked: Great location on the cliffs and see the divers.
Disliked: The building/facilities are looking a bit tired

Bad

Disliked: This hotel has really declined in quality over the years. I've stayed here once a year for the past five years, and the last three stays have been disappointing. The property does have an amazing view of the ocean and the famous La Quebrada cliffs, with sunsets that are absolutely stunning. However, be prepared for a frustrating check-in experience. It doesn't matter if you arrive right on time or even three hours late; you may end up waiting over an hour for your room keys, if you're lucky.The room towels are worn out and in poor condition, so much so that we had to go downtown to buy our own towels. The air conditioning is hit-or-miss—it might work, or it might not. If it doesn't, they'll move you to a different room, but it’s something to be prepared for.If you're visiting primarily to watch the cliff divers at La Quebrada, then this hotel might be worth considering. However, for anything else, I'd recommend looking elsewhere. The front desk staff is unhelpful and seem more focused on repeating the same information over and over again. They do offer to extend your stay by the amount of time you spent waiting for your room, but honestly, I find that more amusing than practical.

Pleasant

Very good

Liked: Spectacular view from balcony
Disliked: In-house restaurant has a pretty standard menu.

Exceptional