Okay

Liked: the atrium was lovely, the soups in the restaurant were delicious, not the entre.
Disliked: the key to the room did not work so we had to wait for an maintenance man to come - 1/2 hour to get into our room after we arrived. No apology or rate adjustment offered. However, the desk clerk was very responsive in trying to help.

It?s a no go

Liked: The cleanliness of the property was great.
Disliked: I didn?t like the fact that breakfast was not in the package with the room only if I paid more for my room would I have gotten free breakfast which I think is horrible. I brought my daughter there for her birthday celebration and was not happy. Also the customer service there was no good either. There were people waiting in lines to speak with someone. And only one person available. Just overall was no impressed.

Okay

Pleasant

Exceptional

Bad

Liked: They didn?t give back the fifthy dollars back
Disliked: No jacuzzi

Exceptional

Superb

Overall fun with friends but...

Liked: The look of the place was pleasant to the eye. The lobby-courtyard looked very home-y and relaxed.
Disliked: The room looked clean when we first walked in, but as soon as we got into bed there were feathers all over us. When we woke up and even when we were just sitting. We weren?t sure where they were coming from but we checked and we couldn?t find out the source. Also when we booked the room off of booking.com it said that check out time was 12 but when we looked it up it said 11 so we had to go up to the front desk to check when checkout time was and we were almost late.