Miller & Carter Maidstone by Innkeeper's Collection

Location was perfect for train station and the bed was the comfiest hotel bed I have ever experienced! Stay at Innkeeper's Lodge Maidstone - friendly staff and clean.

Disliked: Guy in the room below snored like an express train!

Very good

Nice location

Liked: room was just as expected for the price we paid.

Good

Superb

Liked: Ideal location for visiting Maidstone

Very good

Liked: Staff were really welcoming and helpful. Room was good size, clean and comfortable
Disliked: I know this is difficult to remedy, but there was a large lorry outside my window at 5:00 a.m. making a delivery. Noise of reversing and unloading was loud

In need of a refurb...

Liked: Great food and comfortable beds. Large shower. Room was a good size. Great breakfast.
Disliked: Decor is tatty and tired especially the stairway to rooms. Carpet looks like it had been there for over 30 years, very dirty and tired looking.

Very enjoyable

Liked: Breakfast was excellent

Good

Liked: Staff friendly room good size
Disliked: None

Lovely hotel, fantastic staff just...

Liked: Lovely hotel, really friendly helpful staff. Plenty of parking and the hotel room was a really good size for a family room.
Disliked: We had an issue with one of the travel cots provided by the hotel. We required 2 travel cots for our twins which I had checked and arranged ahead of time. The 2nd cot we were given was faulty, where one of the sides would not stay up and as soon as we put a child in the cot both sides collapsed. We had a very distressed child because of this and we were unable to stay overnight as unfortunately there was no other option. Real shame as up to this point we were really enjoying our stay.