Miller & Carter Maidstone by Innkeeper's Collection

Location was perfect for train station and the bed was the comfiest hotel bed I have ever experienced! Stay at Innkeeper's Lodge Maidstone - friendly staff and clean.

Disliked: Guy in the room below snored like an express train!

Lovely hotel, fantastic staff just...

Liked: Lovely hotel, really friendly helpful staff. Plenty of parking and the hotel room was a really good size for a family room.
Disliked: We had an issue with one of the travel cots provided by the hotel. We required 2 travel cots for our twins which I had checked and arranged ahead of time. The 2nd cot we were given was faulty, where one of the sides would not stay up and as soon as we put a child in the cot both sides collapsed. We had a very distressed child because of this and we were unable to stay overnight as unfortunately there was no other option. Real shame as up to this point we were really enjoying our stay.

But pricey for one night...

Liked: Spacious bedroom. Clean and comfy.
Disliked: Room was very warm (south west facing) and window seemed fixed open. Was unaware of the free breakfast (albeit limited) if ordered in advance. For £170 for one night, would’ve been nice to have been offered at least a muffin. I was given a fob to open the door but it wasn’t locked. Coming home at 1am alone to an unsecured hotel was a little disconcerting.

Great location and clean but...

Liked: The room was very spacious which was great and for being an older property it still felt clean. Bathroom was a decent size and also clean.
Disliked: The bed was hard, sleeping on bricks/concrete hard.The temperature in the room was also not great. A fan was already in the room but it didn't do much, that's not so much the hotels fault as they don't control the weather but that coupled with the hard bed made for a very uncomfortable sleep, if you could call it sleep.

Absolutely loved the room, the...

Liked: We were in Room 8, lovely room, very spacious, comfy bed and huge bathroom! The breakfast was delicious and we even treated ourselves to dinner the night before and it was exceptional... We both had fillet steak that was cooked to perfection! The hotel is situated perfectly with walking distance of the town centre and far enough away for it to be quite quiet.
Disliked: The only negative was that we were both woken up, at around 4.30am, by a lorry reversing and all we could hear (very loudly) is "this vehicle is reversing", which went on for quite a while... Maybe a delivery van or bin men? This obviously is the fault of the hotel but the only negative during our stay.

Should have asked traveller if...

Liked: Rooms were spacious and clean
Disliked: Not a good option for a quick business lay over. Wanted an early night as was leaving at 4am. Went down to get a meal for 1 and was told it was a 45 minute wait so didnt dine. I booked at the very last minute instead of driving to next job so didnt pre book table. Ended up with a dirty burger from the takeaway across the road which in fairness was pretty good.

Very good

Ok location perfect for my...

Liked: Location
Disliked: Only provided fullFat milk in room - I did not ask for anything else so I suppose it was not their fault

The venue looked shabby, worn...

Liked: The staff were very good and attentive especially the lady controlling the dining area at the evening.
Disliked: My spouse’s steak was incorrectly cooked so we ate at differentl times.The bacon and sausage was undercooked at breakfast.

Nice, but overall too expensive...

Liked: Comfortable bed, spacious room, good breakfast.
Disliked: The room was not very clean, with crumbs on the floor and dust on surfaces. A wardrobe or shelf would be helpful for storing clothes, there were only a few hangers on a valet stand. There’s no easy way to get fresh air, the only window doesn’t open fully (which I understand is for safety reasons), but it gets quite hot inside. The bathroom was poorly equipped as we even had to request a hairdryer. Not worth 244€.