Millennium Knickerbocker Chicago Guest Reviews
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Christen, Bowling Green, visiting Ruth Page Center for the Arts
Overall great experience. Very charming hotel with very friendly staff. It's older so there are subtle details needing some aesthetic updating. However it did not take away from a wonderful experience.
Liked: Quite charming.
Disliked: No hypo-allergenic sheets and the sheets on the bed were cheap; low thread count sheets; there was a musty smell of powder in our room.
MS, Frankfort
Price was a bit high but the hotel was in a great location and the rooms were well appointed.
Liked: Great location.
Disliked: Pillows were too soft.
Dave, Crystal Lake
Very nice hotel and a bargain for the price. Staff was wonderful and couldn't have accommodated us more. Definitely on our stay again list.
Liked: Everything else
Disliked: Room cleaning too early
Gayle Mon, 23 June 2025
Okay , not as plush...
Liked: Very pretty; clean; friendly, helpful staff; everything in working order.
Disliked: The bathroom design (rm 1106). Toilet was placed too high on the wall, I could swing my feet and I am 5’6”! The tub was scary to approach! No hand rails, hard to figure out the faucet and shower tools. Overall, rather small. Staff were able to move us to rm 330 for the second night on a very busy weekend. Booking.com listing did not mention that “included breakfast” was so restricted. (2 eggs, choice of meat, etc. Husband doesn’t like eggs - too bad. )
Anonymous Mon, 23 June 2025
Overall fine, but wish the...
Liked: Good location
Disliked: The bathroom was not very good. The shower leaked and had water all over the bathroom floor and leaked out to the carpet outside the door. Also the lighting was not the best.
Roz Sun, 22 June 2025
Practical place to stay in...
Liked: The hotel has a grand foyer, lots of original historic touches and is very walkable to downtown. The room was on the small side but functional with a work desk and good size side tables and wardrobe space. The ensuite was clean with good shower pressure and daily housekeeping did a great job. We had drinks and a snack at the Martini Bar on site - the staff were very pleasant.
Disliked: As it was our first trip to Chicago I would have appreciated staff or a concierge with local (inside) knowledge (eg best rooftop bars to visit) but staff would refer us to the doorman, who whipped out his phone to google the answer. Well we could do that! (We chose to go to LH22 at the top of London House for cocktails and dinner which I'd highly recommend as it was open air, not too large and had great views.)
Lina Sat, 21 June 2025
Very good
Neal Sat, 21 June 2025
Exceptional
Liked: Fun courteous staff, history and location. Daily housekeeping over 3 day stay nice touch!
Anonymous Thu, 19 June 2025
Very good
Mary Thu, 19 June 2025
Superb
Liked: Location!
Greg Wed, 18 June 2025
Very clean, modern and quiet...
Liked: Very clean, modern and quiet rooms. The hotel has a classy nostalgic charm with modern updates. The staff was professional, welcoming and very helpful. We really enjoyed staying here and will likely stay again.
Disliked: Everything was great!
Jessica Wed, 18 June 2025
Leisure travel
Liked: Very comfortable. Excellent location close to prime shopping, restaurants, and beach.
Disliked: We wish they had a pool.
Robert Tue, 17 June 2025
Great Hotel in great location.
Liked: Great Location, bus stop on next crossing and if you'd like, everything in Chicago is reachable within a walk.Staff was really nice and the rooms where clean.
Disliked: Rooms are already a little old.Shower door was not sealed, after using it, the floor in the bathroom was a little floded.