Overall great experience. Very charming hotel with very friendly staff. It's older so there are subtle details needing some aesthetic updating. However it did not take away from a wonderful experience.

Liked: Quite charming.
Disliked: No hypo-allergenic sheets and the sheets on the bed were cheap; low thread count sheets; there was a musty smell of powder in our room.

Price was a bit high but the hotel was in a great location and the rooms were well appointed.

Liked: Great location.
Disliked: Pillows were too soft.

Very nice hotel and a bargain for the price. Staff was wonderful and couldn't have accommodated us more. Definitely on our stay again list.

Liked: Everything else
Disliked: Room cleaning too early

Exceptional

Very good

Very nice and will stay...

Liked: Love the location and nostalgia
Disliked: Nothing

Exceptional

Liked: Front desk staff friend and professional. Bed comfortable; Room clean.

Very good

Liked: I was happy with my stay with the exception of the maid service.
Disliked: Our maid service could have been much better. We left tips for two days. The third day we did not due to poor cleaning, requested hand towels, received 0. We did not ask for clean sheets during our stay and left the room in excellent shape leaving no personal items out. It was a pretty easy cleaning job for anyone. But it was disappointing as in past have always found the Knickerbocker excellent in all areas including staff

Exceptional

Liked: It was a great place to stay. Walking distance to several popular sites. Near Lake Michigan. Friendly staff, clean comfortable rooms. Would definitely stay again.

Liked: Good location,
Disliked: Parking fee

Liked: Location
Disliked: Spot on carpet in room and small holes in the drapery.

Liked: The room was beautiful, modern, clean and comfortable. I also liked the location and how Netflix is available