Millennium Knickerbocker Chicago

Overall great experience. Very charming hotel with very friendly staff. It's older so there are subtle details needing some aesthetic updating. However it did not take away from a wonderful experience.

Liked: Quite charming.
Disliked: No hypo-allergenic sheets and the sheets on the bed were cheap; low thread count sheets; there was a musty smell of powder in our room.

Price was a bit high but the hotel was in a great location and the rooms were well appointed.

Liked: Great location.
Disliked: Pillows were too soft.

Very nice hotel and a bargain for the price. Staff was wonderful and couldn't have accommodated us more. Definitely on our stay again list.

Liked: Everything else
Disliked: Room cleaning too early

Outstanding place to stay

Liked: Excellent breakfast at a fair price. Room was updated and very nice. The hotel is in a quiet spot which was wonderful. The location was terrific. We would highly recommend the hotel.
Disliked: Nothing. Everything was great.

Do NOT stay at this...

Liked: The location of the hotel was great, other than that the Hotel was not up to standards. They forgot to mention that there was a conference held at the hotel. Was too busy and crowded.The bed was very uncomfortable, no drinking water you had to go down and bring bottles up to your room, no coffee machine as they promised. Also, keep your eye on what they charge on your credit card, they could not even add 76 +76 and they overcharged my credit card extra 46.96 dollars for parking. When I pointed that out they gave me credit back of 48.00 dollars. And they put a hold on my credit card for 200 dollars instead of 100 dollars that was mentioned on their website. they promised they will refund the 200 dollars after a week!! I will never use this hotel ever again.
Disliked: everything... read the above text.

A very good stay of...

Liked: The bed was very comfortable. The hotel was close to many places of interest, museums and restaurants.
Disliked: The ventilation system was a little noisy.

Very good

Liked: Location was great. Rooms were spacious and clean.
Disliked: The AC was EXTREMELY loud. The walls were not blocking the noise.

Good

Superb

Liked: Everything was great- good location and easy to find. Clean and very pleasant.
Disliked: It would have been nice to have breakfast included in the price.

Not impressed

Liked: Nothing stood out
Disliked: Old and outdated. The valet ticket number didn't work. Deposit held twice. The location of the room was not clear. The heat didn't work in the room. The television kept doing updates. The view of the roof was unappealing. The pre check in notifications were too many. The nightstands and lamps were too far away from the bed.

Exceptional

Passable

Liked: Room was very noisy… the heater was very loud.