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Overall Average Score:
Good (3.95 out of 5)
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Rowe Sat, 14 May 2022
Poor
Andrea Fri, 13 May 2022
Very disappointing. We booked 3...
Liked: close to Stamford Bridge
Disliked: no facilities
Luciano Fri, 13 May 2022
dark but comfy.
Liked: Hotel close to the metro and with plenty of buses to take you everywhere. The staff was outstanding.
Disliked: We had problems with the toilet flushing, a very tedious situation. and the room was to dark.
Alan Thu, 12 May 2022
Exceptional
Martin Thu, 12 May 2022
really nice stay
Liked: great service personnel and liked the hotel room.
Disliked: the bathrooms was old and breakfast was just ok.
Galvin Thu, 12 May 2022
Glad that sanctions will lift...
Liked: Staff were nice in difficult circumstances.
Disliked: - Bar closed due to sanctions.- Ambiance affected due to lack of guests- Room slightly dated from prev visits.- Thought discount/ voucher would have been offered due to lack of facilities at hotel since booking mad.
Gary Wed, 11 May 2022
Exceptional
Dave Wed, 11 May 2022
Very good
Liked: Brilliant location for the Royal Albert Hall concert I went to. Really nice clean modern Hotel. I would definitely stay again
Disliked: Everything was great except the pillows were like bricks. I had trouble sleeping. I'll bring my own next time.
Rummanah Wed, 11 May 2022
Exceptional
Brewster Tue, 10 May 2022
as good as can be...
Liked: hotel was lovely, staff amazing. birthday card left in our room for our daughter.
Disliked: I checked with hotel a week before our stay if everything was ok given the uk sanctions and was informed it was. day before had an email that no bar/room service any extras were available which was disappointing
