Liked: Staff were wonderful, dinner in the Asian restaurant was excellent, we had a wonderful stay
Disliked: One more sitting chair in the room would have been nice

Liked: Historic value, beautiful common areas. Good location. Extremely personable and helpful staff, even down to the gift shop clerks. Loved the walk-in closet.
Disliked: Bathroom very small, but adequate, I am sure due to the age of the hotel.

Liked: Beautiful hotel

Liked: The building itself is an architectural marvel. We stayed in one of the newly renovated rooms which was beautiful and enormous.
Disliked: The handle in the shower was not securely fastened and fell off. There was some dust accumulated throughout the room.

Disliked: I received a renovated room but they forgot to do anything about soundproofing- I was on 5th floor but sounded like the cars on the street we're right outside my window, very loud

Liked: I have stayed at this hotel before. Conveniently located for me. I have never had a problem there.
Disliked: Too cold in halls from AC but nothing else . I was in/out most days so no real problems. Only thing for me was since do nto have computer charged too much to use for computer in HOtel. Most hotels have free service.

Liked: Location was good
Disliked: Parking insane, $45 a night. Long line to check in. Older hotel, overall clean but bathroom door very loud.

Liked: We love the historic Biltmore. It's an escape to another era and everything is really well-kept and personnel super helpful and nice. We have done this a few times. We go for a night and feel like we've been away for a week.
Disliked: Nothing not to like about hotel. Our large room had been recently repainted and had no art on walls. Took me a minute to realize why everything looked so bare. Otherwise super clean and attractive.

Liked: Lovely old character, friendly staff

Liked: Location, free upgrade.