Millcroft Inn & Spa

Superb

Exceptional

Good

Liked: very nice resort but not good for a person with disabilities too many stairs

Superb

Loved it.

Liked: We have been at the Inn numerous times and it never disappoints. I look forward to my next visit. I do like the new interactive communication via text.

Exceptional

Superb

Liked: The location very picturesque

Bad

Disliked: Horrible experience , and it was the chosen hotel for wedding guests. Plan to be in touch with management. More issues than I care to list, highly recommend NOT staying here.

Renovation calling!

Liked: Beautiful grounds. Pools nice enough.Great staff. Restaurant was very good.
Disliked: Here’s a clear and professional version of your message that you can use for a complaint or review:⸻We had requested an accessible room for my father, specifically with a shower, but his room was not adapted at all. It was extremely difficult for him to bathe in a tub with no grab bar or other accessibility features.Additionally, the hotel does not offer rooms that can accommodate a family of four, so we were forced to book two rooms. Despite requesting adjacent rooms, we were placed on different floors, which made the stay especially challenging. I had to go up and down frequently to help manage everything. Getting two rooms made the stay very expensive with no value add. The condition of the rooms was also very disappointing. They were old and dirty — my bathroom had a stained shower curtain, the furniture was outdated, and both the room and hallways had a strong musty odor. Overall, this stay fell far below expectations.This hotel has potential but needs a serious upgrade.