Very good

Rooms need updating. Very dated.

Liked: good location for work and access to resturants etc.
Disliked: Room was very dated, bath tap dripped continuously, not as clean as would like (cobwebs in corners).

Very good

Passable

Comfortable and relaxing.

Liked: The friendly staff and my room.And sitting in the garden in the lovely weather.
Disliked: The dinner menu wasn't really my kind of food.(Great breakfasts,though.)The piped music from early in the day(is it really necessary?) and so many smokers in the courtyard (not the hotel's fault)put me off sitting there.

Poor

Liked: Location
Disliked: No toiletries or towels in the room on arrivalBreakfast was shocking ... had to wait 1/2 hr for refills on sausage..bacon...hash browns... eggs ...Complained to staff however they didn't seem bothered.They were walking around like they hadn't a clue what to do. No management of staff anywhere..The spa was a joke... outside jacuzzi looked liked it was do it yourself under a tree with fairy lights . Shocking

Whilst the stay was adequate...

Liked: The location was good for exploring Salisbury. On site parking was a bonus and staff were friendly and helpful.
Disliked: The room was in a noisy location and the sounds from the room above e.g creaking floorboards was not well soundproofed. Breakfast choice was not as wide as presented in the room menu and on one of the days was buffet only with limited choice. Parking charges should have been included in the price.

great location and clean hotel...

Liked: good location
Disliked: nothing really

Disappointed hotel stay.

Liked: Location and spa
Disliked: We both were very disappointed in the hotel because of the following:1. Charged for parking unacceptable for the price of hotel as it it over charged. 2. First night we had no sleep because of the pipes making loud noises all night until early hours.3. Room was next to door which people kept going in and out all night waking us up.4. Breakfast was very disappointing didn't have all the food items and staff were terrible had to ask for cutlery, coffee/tea/mugs/plates was a disaster so unorganised.5. Had no shampoo or body wash in room had to ask.Would not stay again!