Microtel Inn & Suites by Wyndham Cartersville Guest Reviews
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Tonya, West Blo, visiting Kingston Downs Mon, 13 May 2024
Disliked: There was not any.
Debbie B, Ellijay, visiting Kingston Downs Mon, 13 May 2024
Pleasantly surprised by this hotel, my 1st time in a Microtel. The price was fair for what I received and the facility was clean.
Liked: Clean room; had everything I needed/expected. Facility was quiet. I felt safe in my surroundings. The check-in lady was extremely friendly.
Disliked: The Continental Breakfast could be upgraded a little. It's pretty skimpy.
Jennifer H, Waukesha, visiting Kingston Downs Mon, 13 May 2024
I was not expecting much of this hotel - however, I was pleasantly surprised. Sold out, yet super patient staff, with attention to detail and great suggestions for local food. Clean rooms. They stepped up to the plate with a sold out status, and everyone was wonderful!
Liked: Super friendly staff; clean room.
Disliked: No complaints here!
Ashleigh Fri, 27 June 2025
We booked for a softball...
Liked: Nothing.
Disliked: Filthy and disgusting room. It looked like nothing was cleaned. The floor had dirt, 1 bed had brown and yellow stains all over the bottom of mattress, the other mattress had what looked like vomit on the side of it, there was urine all over the bottom side of the toilet, the tub had a ring around the inside like soap dirt build up, it was filthy!
Randy Fri, 27 June 2025
Exceptional
Liked: Clean, safe and quiet.
Disliked: Room was showing some age. Breakfast bar was lacking a few things and unattended by staff. Simple stuff like no coffee, chairs still stacked on tables, lights not on, maybe full bar not available on Sundays.
Charlie Wed, 25 June 2025
overall good !
Liked: Overall a good place to stay -- the breakfast part is very lacking of a good breakfast ! if any areas they can approve that would be it.
Disliked: no decent breakfast...............
George Thu, 19 June 2025
Disappointing, we paid for a...
Disliked: The first room smoke detector chirping, the 2ndRoom no linens or towels, not cleaned, the third room chirping smoke detector, fourth room only one bed, we paid for two, every room smelled like smoke and had an over all dirty smell.
Radiah Mon, 16 June 2025
Very good
Reid Mon, 16 June 2025
Horrible
Disliked: This place did not meet the expectations of the Wyndham name at all. It was horrible we check into the room and did not spend 10 mins in it the toilet was not flushing. Horrible never again. Just waiting on my refund
Art Sun, 15 June 2025
Provided my needs for my...
Liked: Bathroom tub creaking when standing .Room entrance Door did not fit correctly, allowing me to see the hallway!
Disliked: Good property location and appeared well kept
Ashleigh Sun, 15 June 2025
Filthy and disgusting room!
Liked: Nothing
Disliked: We asked for nonsmoking walked in the room to the smell of smoke. The room was filthy and disgusting. There is no way that room was cleaned. There was Dirt all over the floor. One beds box springs had brown and yellow stains all over the corner, the other bed had what looked like vomit on the side of it. The tub had grime and buildup all around the inside. There was urine all over the bottom of the toilet. Blood splatter under the sink. After driving 2hr arriving at 11pm and coming into a room in that condition was awful.
Rojo67 Wed, 11 June 2025
Use to be my "Go...
Liked: They still serve breakfast
Disliked: The rooms are not well kept as they use to be. This was my go to hotel a few years back. There are no uniforms for the workers front desk receptionist are in street clothes it's just not professional look for hotel that charges as much as they do for rooms. They still have the same carpet down since the day the hotel open so you can imagine how the carpet looks and it holds oder. The facility itself is okay they keep the lobby clean but the furniture needs to be replaced for as much money as they charge for services microtel can do all much better job at presentation.
Anonymous Mon, 9 June 2025
We stay at Microtel Inns...
Disliked: Elevator floor is buckling, needs to be replaced. Sink in our bath had no stopper. Carpet in room was torn.