Exceptional

Liked: I had a wonderful stay at the Microtel Inn West Chester. I was visiting the city for a business trip, and I needed a place to stay that was close to the convention center. The motel was located in a convenient location, and it was easy to get around. The room was spacious and well-appointed, and the bed was very comfortable. I would definitely recommend this motel to anyone visiting West Chester.

As a customer of your...

Liked: close to where I needed to be
Disliked: The room was not to my standards. I showed the clerk a picture of the broken A/C unit, the damaged shade etc. she could care less.

Exceptional

Liked: Microtel Inn is a cozy and comfortable hotel with excellent service and amenities. I loved the bed's comfort. Will come back again!

Avoid like the plague...

Liked: The staff was kind and it was easy to find.
Disliked: The facilities were incredibly dirty, dingy, and disgusting honestly. The drain in our shower looked like it was growing something. The exterior door key scanners were broke so all the doors were propped open (unsafe) and the one wall of our room was all mirrors. The beds weren't bolted to the walls, so they moved. There was no actual bed side table, just a shelf between the beds. The electric outlets had no covers on them. There was no vanity in the bathroom and there was no closet. An absolute disappointment as I normally love Wyndham branded facilities. Do not recommend and would not use again!

Poor

Disliked: Rooms were not very clean. Air conditioner smelled like urine.

Disappointing

Liked: Nice staff
Disliked: Rooms were gross. Smelled bad and had ants everywhere. Transferred from the first room and second was just as bad.

Good

not great

Disliked: a/c unit broken . told staff she could care less..

Exceptional

Liked: The place is well maintained and nice people are running the place. The room had a clean, fresh smell. There was no unpleasant odor. What a place to rest and relax!