Microtel Inn & Suites By Wyndham West Chester

Good price. Hotel was in...

Liked: Quiet neighborhood. Good price.
Disliked: No restaurants nearby.

Good

Liked: I stayed here two wks ago in a room with many broken/missing items, the front desk just said "I know" This time was a big improvement, most things were stocked and well appointed. Took clean towel down off the rack in bathroom and found it to have blood stains. Surely housekeeping noticed that when they were folded & placed there. This should never happen. If a stain like that doesn't come out in the laundry, don't put it in someone's room!!
Disliked: Brought an additional $10 charge put on my card a week after last stay to the attention of the check in desk. I was told it was because I booked online. Seriously? Why wasn't I advised in advance? Instead of shifty practices like that, raise the rate $5.00 per night. They just don't care. Wyndham should though.

Disappointed!

Liked: The location.
Disliked: No water for the first 24 hours. Only one room key provided. Asked for the linen to be changed. Never happened.

Hotel from hell.

Liked: After seeing someone sleeping in the breakfast area that night, never ate the breakfast. They looked homeless with their cart of belongings but can't say for sure.
Disliked: The wooden doors to the rooms are not very secure. They reuse the room key paper holder way too many times. They only give you one key. There was no phone in the room to call the front desk. The ice machine was leaking and had towels around the bottom of it. The hallway carpets need replaced. The updates in the rooms looked started but never finished giving it a neglected look. The elevator for some weird reaso did not work at 10 PM that Saturday night but miraculously worked by 6 AM the next day. The staff were not always the friendliest until we checked out.

It was a decent stay...

Liked: Comfortable bed, staff made an effort, clean
Disliked: This Microtel was better than the one we stayed at previously. The room was larger which was nice, but we agreed that the mirrors needed to go. My daughter said it was creepy. I agree. And the rooms at both Microtels lacked warmth. But for the price, it was good, but nothing that was memorable or stood out.

Exceptional

Disappointing

Terrible

Disliked: My room was digesting from peeling paint and a bathtub that looks like someone died in it, my curtains had fallen and not put back up and air conditioning didn’t work

Very good

Liked: room was decent
Disliked: breakfast selection