Microtel Inn Suites by Wyndham Warsaw

Exceptional

Clean and convenient

Liked: Clean and located close to main roads
Disliked: Staff was not super friendly

Wouldn’t recommend this location, or...

Liked: Immaculately clean, very friendly staff, comfortable room
Disliked: Cold breakfast, no dresser to put clothes away, location in a kind of dismal looking town

Nice but overpriced

Liked: Warsaw is a nice small town and this hotel is well situated, comfortable with good reception staff. Really good beds.
Disliked: A bit overpriced for the area and quality. Slight whiff in the room.

Exceptional

Liked: Nice Clean

Exceptional

Wonderful

Liked: Staff and clean

Very clean, kind staff, but...

Liked: The room was clean, comfortable, and when we asked for a few extra things like towels and a toothbrush, the staff was very happy and helpful! Friendly staff at breakfast and cared to have a wide variety of foods, well stocked, for breakfast! Even nice and early as many people were leaving early for an event.
Disliked: There was a big issue with our reservation. I reserved my room back in May (I believe). I received a confirmation of my reservation, several emails shortly before my arrival, as well as a text all welcoming me and "looking forward" to my stay. The morning of my trip, I received a phonecall from someone at Microtel asking if I was still coming. I reassured the associate that I was indeed coming and an approximate time of arrival. Later in the afternoon, while on route, I realized that I was not going to arrive at the time I shared earlier so I called Microtel just to let them know that I was still coming but was behind a few hours. I was told that I did not have a reservation. When I said that I have confirmation, emails, and a text to say differently, they eventually "found" my reservation, and assured me not to worry. Shortly after that, I received a call saying that my room with 2 queen beds was being changed to a suite w/queen bed, fold out couch, and roll-in cot. This was not what I asked for due to the party I was with. When I arrived, I was told that was what I was switched to but when I started to speak up about my concern, a very nice gentleman/customer in line behind me gave up his 2 bed room and traded with us. Apparently, they were making room for the National Guard. I am usually more understanding but this was going to be an exhausting weekend and we were all hoping for a good night's rest. Anyway, all was well, so we thought. The clerk at the desk very kindly went up to check that our room was ready and then we were checked in. Around 10pm, while in bed, we received a call from the desk asking if we were still staying in the room we were given and how long. I am really not sure what happened in all of this; why what I reserved several months ago was a problem, but, the whole "transaction" was very frustrating and I was left with no confidence that I had a room.

Nice stopover

Liked: Convenient and clean
Disliked: Nothing