Name: Microtel Inn & Suites By Wyndham Baldwinsville/Syracuse
Address: 131 Downer Street, Baldwinsville, NY
Telephone: (888) 406-7656

Microtel Inn & Suites By Wyndham Baldwinsville/Syracuse Guest Reviews

Overall Average Score:

Pleasant (3.1 out of 5)

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Very close to Paper Mill Island - 30 minute walk, 5 minute drive. Clean and friendly hotel. Great continental breakfast - thank you!

Liked: Very clean and friendly.
Disliked: No coffee in the individual rooms.

Great getaway

Liked: I liked the setting of the property as far as it was off the road a bit. There was plenty of parking space.

Fine, if you're on a...

Liked: The room was fine for the price -- comfortable beds, functional bathroom, decent location, etc.
Disliked: The cleaning staff never came by at any time during our four day stay. Might have been nice to even see a cleaning cart in the hallway so we could get some extra shampoo or a clean towel.

Pleasant

Liked: The location is convenient, and allows pets. The pet fee is reasonable. Staff were friendly. Included standard breakfast. Bed was comfortable, and a good shower. Good area to walk pets outside.
Disliked: The hotel is a bit run down and needs some work. Door to outside did not lock, some trash around grounds, needs painting, carpets not super clean. The hallways had odor of smoking. Lots of noise during the night.

It was just right

Liked: Convinced
Disliked: Had trouble with tv

We enjoyed our stay very...

Liked: Quiet, great staff and location.
Disliked: Nothing.

Exceptional

Poor

Liked: Not much!!
Disliked: Dirty carpet, stains on the sheet, not able to turn the tv off, it was turning on by itself till I went to the reception at 1am and ask what to do, he told me to pull the plug out. In breakfast area dirty trash can lid and refrigerator ( milk spill). Not much variety.

I’m thankful it was only...

Liked: The towels were soft.
Disliked: The hallways smelled like stale cigarette smoke mixed with a Glade plugin. The room did not smell much better. Our room’s bathroom faucet made a loud, horn-like noise when the cold water was used. The plumbing from the sink leaked on to the floor. Shower curtain rod was falling down off the wall. The fixtures were rusted. Overall, a pretty poor experience.