Microtel Inn & Suites by Wyndham Sunbury/Columbus North

Was very unhappy and will...

Liked: We did not eat the breakfast
Disliked: 1. The phone did not work 2. the TV remote did not work, 3. the lighting was poor, 4. the air conditioner was very noisy, 5. there was only 1 chair for the desk, no extra chair to relax in. So one of us had to sit on the bed all night.

Disappointing

Liked: price and location and cleanliness
Disliked: no elevators. no room with 2 queen beds that we booked had to do a king bed. No ac turned on in room and when we arrived room very very hot.

Good

Disliked: I wasn't allowed to use my American Express card when checking in even after I booked it online with American Express. I never had that happen before

Exceptional

Liked: Great location, clean rooms with fridge and microwave and a pool!
Disliked: Could've been more towels.

Superb

Bad

Liked: Easy location
Disliked: The staff that check in was not understanding at all.My daughter was just released from the hospital with six broken bones in her foot and ankle. We were out of town and trying to travel back home and needed somewhere to stay for the night. I booked the room at 11 PM and got to the hotel around 1:30 AM. When I checked in, I was told that we were going to be on the second floor, and there was no elevator. This is impossible for somebody who legitimately just left the hospital and could not even hardly get in and out of the car. I explain the situation the front desk worker said that it would need to be canceled by 4 PM which obviously couldn’t happen seeing how I didn’t book the hotel until 11 PM. I could not cancel the reservation on booking.com because he had already showed me checked in. We did not stay here, we kept traveling to find another hotel that could accommodate with an elevator or first floor . I still have not received any refund from anyone regarding this.

Good

Liked: The location
Disliked: The coffee pot was broke and had to push several times to get coffee. The pool was closed for maintenance

Passable

Liked: Good location
Disliked: A/C leaking water on floor of room No elevator Pool was closed Breakfast wasn’t much

Superb

Liked: We always love staying here for the convenience of the location, comfortable rooms, friendliness of the staff & pricing!
Disliked: Other than some more in depth cleaning/dusting our stay was great!