Microtel Inn & Suites By Wyndham Philadelphia Airport Guest Reviews
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Dawn M, Paterson, visiting Wells Fargo Center Philadelphia
My review is detailed in the section what was bad because everything was bad! The management didn't care and I checked out only a few hours after checking in. It would have been sooner but I literally checked in, left my luggage and rushed to the 76ers game. In the short time I was there, I was disgusted and appalled. I called half time from the game to complain. I got no resolution from the hotel nor the hotel supplier'scustomer service. At the game I literally booked the Marriott. After the game I checked out and checked into where I should have started my evening. I left without a refund or any compensation and no one cared! But I refused to subject myself to this terrible, low standard. Save yourself and pay a little extra to sleep in comfort and a more aesthetically pleasing environment.
Liked: Nothing was good about this hotel. The absolute worse hotel experience.
Disliked: Everything! Rude and unconcerned staff. Disrespectful and unaccomodating. The halls and room had a terrible stench. The towels and sheets were stained. The blanket had cigarette burns. The lights didn't work. The furniture was antiquated and old. The heater was battered and unsightly. The rugs are stained badly. The elevator tiles were moved or missing. Walls were dirty, damaged and unsightly. Overall worst experience. So much so I checked out, without compensation or refund and booked the Marriott! The Marriott never fails.
Lakeyba, Parsippany
It was horrible. I would not recommend that anyone stays at this hotel if you are looking for comfort and quality.
Disliked: I was very disappointed with the service we received from Raj at the front desk as well as the condition of the hotel. The carpet in the hallway and rooms were dirty. The elevator was not clean either. Although the hotel rooms have no smoking signs on the door the entire 3rd floor where we were located smelled like weed and cigarette smoke. Our room smelled liked smoke and mildew. One of the lights was not working in the bedroom. There are no refrigerators in the rooms. The experience was so bad we decided to check out the same night a few hours later and booked another hotel for the night.
Carolyn Wed, 25 June 2025
Good location to airport
Liked: Shuttle runs 24 hours but very dirty inside, torn seats, dirty carpets
Disliked: Exterior well maintained. Interior needs dire remodeling and upgrading. Dingy and shabby lobby, hallways dirty carpets and paint chipped. Very basic continental breakfast. Room - chipped and dirty walls, dirty carpet, TV signal on and off, chaulking bad condition, bed too soft.
Kathy Mon, 23 June 2025
Pleasant
Raphael Sun, 22 June 2025
I wouldn’t recommend this place...
Disliked: I stayed at this hotel recently and it was honestly one of the worst experiences I've had. The place was extremely dirty—dirty sheets, dusty corners, and a musty smell that never went away. The room looked like it hadn’t been cleaned in weeks.The staff was unhelpful and seemed uninterested in assisting guests. Whenever I asked for basic things like fresh towels or directions, I was met with rude attitude or complete indifference.Additionally, the hotel is very old and rundown. Everything feels outdated and poorly maintained, from the broken furniture to the squeaky beds. The overall condition of the hotel makes it feel neglected and unsafe.I wouldn’t recommend this place to anyone. There are much better options elsewhere for a similar price. Save yourself the trouble and look elsewhere.
Karesha Sun, 22 June 2025
Passable
Lauren Sun, 22 June 2025
Find some place else to...
Liked: The bed was comfortable
Disliked: Everything else. It was disgustingly, it smelled and worst off elevator wasn’t working
Carol Sat, 21 June 2025
Lessons learned to read reviews...
Liked: Price was reasonable for the area
Disliked: Floors were disgusting. Mascara marks on bathroom counter, smears on all mirrors, hallway carpet was stained and bunched, hallway still smelled like smoke even though it was a non smoking floor, and room smelled musty. The linens were swapped out but nothing was clean.
M Sat, 21 June 2025
Very good
Josie Sat, 21 June 2025
Exceptional
Liked: Location and security
Veronica Wed, 18 June 2025
Good
Liked: The room was clean and smelled good. Our sheets were clean, and the room was comfortable. The breakfast was pretty decent and they provided a reasonable variety.
Disliked: The bathroom wasn't very clean, and the curtain looked moldy.
Anonymous Tue, 17 June 2025
Superb