My review is detailed in the section what was bad because everything was bad! The management didn't care and I checked out only a few hours after checking in. It would have been sooner but I literally checked in, left my luggage and rushed to the 76ers game. In the short time I was there, I was disgusted and appalled. I called half time from the game to complain. I got no resolution from the hotel nor the hotel supplier'scustomer service. At the game I literally booked the Marriott. After the game I checked out and checked into where I should have started my evening. I left without a refund or any compensation and no one cared! But I refused to subject myself to this terrible, low standard. Save yourself and pay a little extra to sleep in comfort and a more aesthetically pleasing environment.

Liked: Nothing was good about this hotel. The absolute worse hotel experience.
Disliked: Everything! Rude and unconcerned staff. Disrespectful and unaccomodating. The halls and room had a terrible stench. The towels and sheets were stained. The blanket had cigarette burns. The lights didn't work. The furniture was antiquated and old. The heater was battered and unsightly. The rugs are stained badly. The elevator tiles were moved or missing. Walls were dirty, damaged and unsightly. Overall worst experience. So much so I checked out, without compensation or refund and booked the Marriott! The Marriott never fails.

It was horrible. I would not recommend that anyone stays at this hotel if you are looking for comfort and quality.

Disliked: I was very disappointed with the service we received from Raj at the front desk as well as the condition of the hotel. The carpet in the hallway and rooms were dirty. The elevator was not clean either. Although the hotel rooms have no smoking signs on the door the entire 3rd floor where we were located smelled like weed and cigarette smoke. Our room smelled liked smoke and mildew. One of the lights was not working in the bedroom. There are no refrigerators in the rooms. The experience was so bad we decided to check out the same night a few hours later and booked another hotel for the night.

Pleasant

Disappointing

Liked: It is a hotel nearby PHL airport so as I had a quick stay it has worked for me.
Disliked: While booking this hotel it was advertised "Included Breakfast" however the hotel only serves a single coffee machine and that's it - nothing else. So I ended up paying for something I did not have.

Good

Liked: I did not receive breakfast even though it was stated upon booking as well as some other things I thought was included that I did not receive. But overall I wouldn't say it was a bad experience totally.

Bad

Liked: Very Poor Quality!
Disliked: Poor Quality, Customer Service Skills Are Terrible, There Were Drug Addicts In The Lobby, A Man Offering Drug In The Lobby, The Man At The Front Had Poor Customer Service Skills, He Allowed Two People To Go In Front Of Me & Also Yelled At Me As If I Was A Child Or Less Than Him When I Tried Defending Myself! NEVER AGAIN! Plus Room 342 Looks Terrible, Walls Are Fallen Apart, The Tub Stops Up Once You Run The Shower Water, The Night Stands Are Fallen Apart, Toilet Didn?t Flush Properly. I Regret Choosing This Hotel And I?ll Never Do It Again!

Good

Pleasant

never again

Liked: nothing
Disliked: it wasn?t clean

Good

Good