Microtel Inn & Suites by Wyndham Philadelphia Airport Guest Reviews
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|11.9 miles from Philadelphia centre|
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Dawn M, Paterson, visiting Wells Fargo Center Philadelphia Thu, 30 January 2020
My review is detailed in the section what was bad because everything was bad! The management didn't care and I checked out only a few hours after checking in. It would have been sooner but I literally checked in, left my luggage and rushed to the 76ers game. In the short time I was there, I was disgusted and appalled. I called half time from the game to complain. I got no resolution from the hotel nor the hotel supplier'scustomer service. At the game I literally booked the Marriott. After the game I checked out and checked into where I should have started my evening. I left without a refund or any compensation and no one cared! But I refused to subject myself to this terrible, low standard. Save yourself and pay a little extra to sleep in comfort and a more aesthetically pleasing environment.
Liked: Nothing was good about this hotel. The absolute worse hotel experience.
Disliked: Everything! Rude and unconcerned staff. Disrespectful and unaccomodating. The halls and room had a terrible stench. The towels and sheets were stained. The blanket had cigarette burns. The lights didn't work. The furniture was antiquated and old. The heater was battered and unsightly. The rugs are stained badly. The elevator tiles were moved or missing. Walls were dirty, damaged and unsightly. Overall worst experience. So much so I checked out, without compensation or refund and booked the Marriott! The Marriott never fails.
Lakeyba, Parsippany Tue, 28 January 2020
It was horrible. I would not recommend that anyone stays at this hotel if you are looking for comfort and quality.
Disliked: I was very disappointed with the service we received from Raj at the front desk as well as the condition of the hotel. The carpet in the hallway and rooms were dirty. The elevator was not clean either. Although the hotel rooms have no smoking signs on the door the entire 3rd floor where we were located smelled like weed and cigarette smoke. Our room smelled liked smoke and mildew. One of the lights was not working in the bedroom. There are no refrigerators in the rooms. The experience was so bad we decided to check out the same night a few hours later and booked another hotel for the night.
Eugenio Fri, 21 February 2020
Disliked: Noise! but the air conditioning makes noise in this type of hotels
Krista Fri, 21 February 2020
I enjoyed my stay and...
Liked: Bed and pillows were comfortable and the room was clean
Anonymous Fri, 21 February 2020
Liked: Beds are great, very clean rooms including bathroom
Disliked: Elevator does not smell clean. Continental breakfast is cheap. Great location if you go to the airport , area is well lit and safe.
Rosa Thu, 20 February 2020
Liked: Nothing the front desk person was extremely rude
Chloe Thu, 20 February 2020
Anonymous Thu, 20 February 2020
Joseph Thu, 20 February 2020
David Wed, 19 February 2020
Good location with shuttle service...
Liked: Chose hotel for proximity to airport and availability of shuttle service at any hour. In this regard I was very satisfied.
Disliked: The amenities were a bit more basic than I am used to. No coffee in room. No blackout curtain on window. Stains on ceiling in bathroom. Nothing major just little things that make a person more comfortable.
Yan Tue, 18 February 2020
Tamia Mon, 17 February 2020
Disliked: Customer service