Microtel Inn & Suites By Wyndham Philadelphia Airport

My review is detailed in the section what was bad because everything was bad! The management didn't care and I checked out only a few hours after checking in. It would have been sooner but I literally checked in, left my luggage and rushed to the 76ers game. In the short time I was there, I was disgusted and appalled. I called half time from the game to complain. I got no resolution from the hotel nor the hotel supplier'scustomer service. At the game I literally booked the Marriott. After the game I checked out and checked into where I should have started my evening. I left without a refund or any compensation and no one cared! But I refused to subject myself to this terrible, low standard. Save yourself and pay a little extra to sleep in comfort and a more aesthetically pleasing environment.

Liked: Nothing was good about this hotel. The absolute worse hotel experience.
Disliked: Everything! Rude and unconcerned staff. Disrespectful and unaccomodating. The halls and room had a terrible stench. The towels and sheets were stained. The blanket had cigarette burns. The lights didn't work. The furniture was antiquated and old. The heater was battered and unsightly. The rugs are stained badly. The elevator tiles were moved or missing. Walls were dirty, damaged and unsightly. Overall worst experience. So much so I checked out, without compensation or refund and booked the Marriott! The Marriott never fails.

It was horrible. I would not recommend that anyone stays at this hotel if you are looking for comfort and quality.

Disliked: I was very disappointed with the service we received from Raj at the front desk as well as the condition of the hotel. The carpet in the hallway and rooms were dirty. The elevator was not clean either. Although the hotel rooms have no smoking signs on the door the entire 3rd floor where we were located smelled like weed and cigarette smoke. Our room smelled liked smoke and mildew. One of the lights was not working in the bedroom. There are no refrigerators in the rooms. The experience was so bad we decided to check out the same night a few hours later and booked another hotel for the night.

Very poor

Liked: Staff was nice
Disliked: The place was dirty. Carpets were gross. Huge mirrors in the room made us uncomfortable. Walls were dirty and thin. Bathroom was dirty. None of us could sleep we felt so uneasy.

Exceptional

Liked: The staff was extremely helpful

Passable

Liked: Nothing
Disliked: The hotel

Exceptional

Exceptional

Old and dirty carpets and...

Liked: Did not eat breakfast. It was quiet.
Disliked: It was in need of remodeling, the carpets and base bordes were dirty. Window seating pillows were stained. Would not stay at Microtel Inn & Suites again.

Superb

Good value, friendly, clean service

Liked: The staff, from airport transport to front desk were really friendly and helpful when my flight was delayed 2 hours. The property was spacious, clean, quiet and had good quality bedding. Got really good rest.
Disliked: It’s a older building but it didn’t bother me.

Excellent

Liked: Clean and convenient