Name: Microtel Inn & Suites By Wyndham Philadelphia Airport Ridley
Address: 155 South Stewart Avenue, Ridley Park, PA
Telephone: (888) 428-0221

Microtel Inn & Suites By Wyndham Philadelphia Airport Ridley Guest Reviews

Overall Average Score:

Good (3.85 out of 5)

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Quiet and very nice. I'll be coming back for a stay soon. The breakfast wasn't shabby either. LOL.

Disliked: Nothing.

Horrible service, and anything but...

Liked: Not too much to brag about.
Disliked: We waited for at least 30 minutes before anyone appeared at the front desk to check us in. When the front desk attendant finally arrived, she remained on her cell phone throughout the entire check-in process, which felt unprofessional and unwelcoming.Once we reached our room, we discovered our key cards hadn’t been programmed correctly, so we had to return to the front desk—where the same attendant was still on her phone. After the issue was resolved and we finally entered the room, we were shocked to find that the bed appeared used, with pillows scattered on the floor. Had we not been so exhausted from our travels, we would have reported it immediately, but we simply didn’t have the energy to deal with it at that point.Later, when we tried to relax and watch TV, we found that the remote control didn’t work. Yet again, going back to the front desk seemed more trouble than it was worth.The final straw came around 11:30 PM when we were abruptly woken by loud noises in the hallway. I opened the door to find the same front desk attendant as the source of the disturbance. At that point, we had had enough. Frustrated and disappointed, we packed our bags and left to continue our trip elsewhere.What I had hoped would be a quiet place to rest turned out to be a complete nightmare. I will be contacting corporate first thing Monday to file a formal complaint.