Microtel Inn & Suites By Wyndham Florence/Cincinnati Airport

Superb

Pleasant

Bad

Liked: Nothing at all.
Disliked: Rooms were filthy. Carpet dirty and had rips in it. Walls were filthy. The bathroom looks like it was never sanitized or cleaned. The TV never worked. OVERALL THE ROOM SMELLED OF CIGARETTES AND FILTH. WILL NEVER GO BACK TO THAT HOTEL. NOW I KNOW WHY IT WAS THE PRICE IT COST.

Good

Disliked: No Ice. Ice machine was broken

Great location near airport. In...

Liked: Location to the airport and food outlets.
Disliked: Place is run down and bathroom wasn't the best. Needs a refurbishment. Staff were great and Breakfast was okay... It was only a bed for the night after flying into Cincinnati airport. So wasn't expecting much for the price anyway. Just expected a cleaner Bathroom. Big stain on the ceiling could have been fixed with a spot of paint in minutes. Place feels unloved.

Other than 3 employees who...

Liked: The manager and 2 front desk clerks were wonderful
Disliked: 1 room had mice moved me to another room and it had roaches, shower curtain rod was falling off the wall, and bathroom door wouldn’t close all the way. Staff member that worked on Saturday was incredibly rude and then I heard her on day I left talking rudely about a coworker. I was a little bothered that she was going in to clean the room with mice. Hoping they did not put another unsuspecting traveler in that room.

Passable

Bad

Liked: Was in nice quiet area
Disliked: Bathroom was not clean has no light in room poor service bed was broke had roaches and had a bad smell to it

Bad