Microtel Inn & Suites By Wyndham Baldwinsville/Syracuse

Very close to Paper Mill Island - 30 minute walk, 5 minute drive. Clean and friendly hotel. Great continental breakfast - thank you!

Liked: Very clean and friendly.
Disliked: No coffee in the individual rooms.

Exceptional

Poor

Poor

Liked: Not much!!
Disliked: Dirty carpet, stains on the sheet, not able to turn the tv off, it was turning on by itself till I went to the reception at 1am and ask what to do, he told me to pull the plug out. In breakfast area dirty trash can lid and refrigerator ( milk spill). Not much variety.

I’m thankful it was only...

Liked: The towels were soft.
Disliked: The hallways smelled like stale cigarette smoke mixed with a Glade plugin. The room did not smell much better. Our room’s bathroom faucet made a loud, horn-like noise when the cold water was used. The plumbing from the sink leaked on to the floor. Shower curtain rod was falling down off the wall. The fixtures were rusted. Overall, a pretty poor experience.

Bad

Pleasant

Pleasant

Good

The place needs lots of...

Disliked: There was a lack of cleanliness. We even found debris on the room's floor from previous tenants as well as dust and hair on the bathroom floor. Pillows and sheets were smelly, outlets broken, plumping issues in the bath tub. There was a plunger left next to the toilet that made the picture look really bad. It felt like staying in a run-down motel rather than a hotel.