Microtel Inn by Wyndham Henrietta Guest Reviews
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1.9 miles from Henrietta centre |
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Carol, Greenfield, visiting Gordon Field House Sun, 9 March 2014
Good place for the money.
Liked: Staff were very pleasant; bathrooms were clean.
Disliked: The sheets were stained and the room smelled stuffy.
Sekander Tue, 12 September 2023
Worse Customer Service, Not clean...
Liked: Worse Experience, Smelly Room and No customer service at all. Had to wait at check in desk for over 45 mins as no one showed up before that to check us in.
Disliked: Nothing at all. Not going back to that whatever you call hotel or something at ever.
Se Sun, 10 September 2023
n we pay by booking.com...
Disliked: hen we pay by booking.com just $100 something,But I don’t know why my credit Charge me $155
Linda Wed, 6 September 2023
You get what you pay...
Liked: The beds were comfortable.Lots of hot water.Much less expensive than any other hotel in the area.Wifi signal was acceptable.
Disliked: Check in took a longer than usual time. Two clerks talking to each other in a language unfamiliar to me the whole time.Hallways were dirty, smelly and unswept. Room was small with broken toilet seat, no fridge or coffee maker in room. Bedside lamps did not work. Window was cracked.Breakfast was toast and weak coffee only.
Tom Thu, 31 August 2023
if you are ok with...
Liked: close to RIT and McDonald’s
Disliked: smell in hall was awful- it hits you, mix of pot smell and mildew, but the room was not too bad. ice machine broken- probably for a while, tv remote didn’t work properly, bedding cover had multiple cigarette burns, and looked like some stains, please WASH THEM! I just folded it back off the bed. tile on bathroom floor broken and moved when stepped on, i put towel down Incase sharp, no chair in room. woke up to a big hairy spider crawling on night stand, breakfast look like was cereal and toast but most was gone by time I got there 9:40 ish, and coffee machine wasn’t working, the one thing I really wanted- I should have taken pictures. there was one vending machine it had snacks and condoms- nice touch, don’t send your kids to get anything unless you want to explain what those are- no not candy.there’s other issues but I won’t detail any more.this cost about $100/nite -ugh. it was not as bad as the Days Inn across the street- but getting there. I might look at red roof again but last time there, the cops took a body out of one of the rooms, and it looked like other people “lived” there.for a start, I suggest owner to replace all carpet in halls and stairs, that should fix smell and wash ALL bedding, and toss what has burns…
Shalara Thu, 31 August 2023
Very good
Liked: The value
Disliked: No refrigerator in rooms
Caylee Mon, 28 August 2023
Bad
Disliked: They gave me the wrong room 3 times and almost even put me into a room that ALREADY HAD PEOPLE IN IT? The room we finally received was so trashy and my boyfriend didn't even like the idea of showering in it. It was so poorly organized and I was charged an extra 50 DOLLARS on top of the 100 i had already paid online. Ridiculous and am never coming back here.
Rennae Fri, 25 August 2023
Passable
Melanda Mon, 21 August 2023
Horrible I would not recommend...
Liked: I did not like anything. The rooms are out dated no access to an iron broken ice machines. There are people living on the property it was like staying in one of those welfare motels.
Disliked: Everything
Michele Wed, 16 August 2023
I will not be staying...
Liked: The room was very outdated and dirty.
Disliked: There was no coffee pot, microwave or refrigerator. Only one flat pillow per person.
Jana Mon, 14 August 2023
Not worth what I paid...
Liked: Mirror, a/c works really good, tv is good, they have the ice age sink! The squirrel or something from ice age
Disliked: Location was sketchy, place was pretty worn out, stains everywhere, dirty shower curtain, keyhole on the door inside connected to the other door so you have to shove like a napkin or tissue paper inside so they can’t see you, thin walls, not worth what I paid for but passable