Miccosukee Casino & Resort Guest Reviews
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6.9 miles from Tamiami centre |
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Jacinda , Palm Bay, visiting FIU Soccer Field Mon, 16 March 2015
The resort charged me three different times, and then when they called me back to fix it they did not offer me any kind of accomodation for the loss of my money that I did not have that whole weekend for my vacation. The people at the desk acted as if they had no idea what was going on even though I showed them the screen shot of my bank and how it came out to three charges of almost $400. If you are a smoker it would be good hotel for you because they allow you to smoke; however, our room was also non smoking yet we could smell it through venting.
Liked: N/A
Disliked: The resort charged me three different times; no parking for the people that stay their either - we had to park so far away.
Maura Sat, 2 November 2024
Very good
Chris Wed, 30 October 2024
Superb
Liked: Clean
Disliked: Hotel parking was taken up by casino players.
Klara Sun, 27 October 2024
Pleasant
Liked: room was spacious
Disliked: breakfast only for two, the others have to pay, this is something I don't get...like really this is something so disappointing and it is not about money, just the principle. I still wonder why and I did not get any answer. And at the end the breakfast was just a regular one,nothing special but the staff is "watching" you as I went there with my kids only not to leave them alone. As it is casino, it is bit noisy but that was not a big issue...
Alyssa Fri, 25 October 2024
Passable
Liked: I liked the dinner
Disliked: The fact that the pool was closed
Aldir Thu, 24 October 2024
Disappointing
Liked: The rooms where clean
Disliked: The staff at bar was rude and I complained to manger at front desk
Cruz Thu, 24 October 2024
Exceptional
Agnieszka Tue, 22 October 2024
I`m disappointed and don`t recommend...
Liked: comfortable beds
Disliked: Actual offer was very different from what we booked. We chose this hotel because we were traveling with children and needed a pool. We booked this hotel because it seemed to have everything, but when we arrived, there was no pool, no jacuzzi, and not even a lobby to sit and wait in. Instead, we were greeted by slot machines at the entrance.Our stay got off to a bad start with an unpleasant argument with a rude staff member in the restaurant. We had booked two rooms for 8 people, and the reservation clearly stated that breakfast and parking were included for all of us. But when we arrived at the restaurant, we`ve been informed only 4 people could have breakfast, and the rest had to pay immediately. Of course it's not a matter of money, but of the lack of respect for the customer and the way I was treated. It was a very disappointing experience overall, and we don't recommend this place.
Candice Tue, 22 October 2024
Very good
Greenwell Mon, 21 October 2024
Exceptional
Ronnie Mon, 21 October 2024
Decent
Liked: Clean and comfortable
Disliked: The price was somewhat high and slow check in