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AustraliaMia Palace Guest Reviews
Overall Average Score:
Very Good (4.1 out of 5)
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Josef Tue, 29 July 2025
Never again
Disliked: This was my worst experience booking through Booking.com.We were given a different room than the one shown in the photos, and it was terrible.Room no. 10, 2nd floor.Avoid this accommodation at all costs. I expected something basic because of the lower price, but this was a shock.It smelled bad, was dirty, full of mold and mosquitoes.Unfortunately, we had a tight schedule and no time to complain on the spot, and we stayed just one night — a night I won’t forget.The only positive: the bed linen and towels were clean — but that should be a given.I will be filing a complaint with Booking.com.
Cezary Sat, 26 July 2025
Very good
Joe Wed, 16 July 2025
Disappointing
Disliked: They cancelled my reservation
Ed Mon, 14 July 2025
Good
Andrej Mon, 14 July 2025
Exceptional
Atanas Sat, 12 July 2025
Great Location, free parking
Liked: Perfect location if you visit Florence by car. Parking is free of charge and there are available spaces. 15min walk to Ponte Vecchio
Disliked: Nothing
Otto Wed, 9 July 2025
Exceptional
Liked: Nadia was extremely helpful. She received our family with a big smile, gave informations of best places to go and eat! Breakfast was good and plenty! We'll gladly come back to stay at Mia's Palace!
Rico Tue, 8 July 2025
Superb
Beste Mon, 7 July 2025
Exceptional
Liked: We had a wonderful stay at the hotel! Everything was perfect. I especially want to mention Nadia— she was incredibly sweet, attentive, and helpful throughout our stay. She truly made us feel welcome. The breakfast was also delicious and satisfying. Highly recommended
Disliked: Nothing
Mlynček Mon, 7 July 2025
Good
Liked: Awesome, helpful lady that we met after first night.Close to the hotel is a bus stop with line 12 going to city centre and Piazzale Michelangelo.
Disliked: Parking is perhaps free in the white lines but it’s meant for residents only. Luckily during our stay our car was not towed nor was we fined.Room number 6 is situated towards bussy street with poor sound proofing windows so if you get room n.6 either ask for different room or be prepared to not sleep much during night. Nice lady from the first morning saved us tho and arranged room change.
