MGM Grand Hotel Casino Guest Reviews
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|1.7 miles from Las Vegas centre|
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Stait Sat, 18 May 2019
Had a good time but...
Disliked: Rooms were very dark also the hotel could do with a good refurbishment as I stayed here 10 years ago and nothing seems to have been updated. Carpets need replacing and towels could do with being renewed.
Emily Sat, 18 May 2019
Liked: Location and comfy bed
Nadiya Sat, 18 May 2019
Great stay, helpful staff
Liked: Located by the Vegas strip which is really convenient. The staff really friendly and helpful. If you want to do tour to Canyon or wherever, I highly recommend to speak with the MGM Grand Concierge Team first as they help me a lot for this matter. One of the Concierge staff, Mirela, help us through recommendations and book us the tour that we thought we can't have because we book it late.
Disliked: Personally, It's the smoking part in the casino. But, this is just me. It's part of the property regulation that you allowed to smoke in the casino. As the property so massive, in order to get to the room, I have to walk pass the casino all the time.
Jennifer Sat, 18 May 2019
Hotel Parking Security sucks!
Liked: Good location
Disliked: Poor Security in the parking area! Someone broke our car's glass panel and took some of our personal belongings. When we complained , we talked with a lot of people and kept us waiting for several hours only to tell us that the hotel doesn't have responsibility about this matter. They charge a very expensive parking fee and yet security is zero? We were also asking for an incident report so it could help us to claim for insurance but they said they don' issue one and we need to go to the police. Amenities in the hotel are also poor! I am not booking again in this hotel!
Jane Fri, 17 May 2019
Liked: Would have liked to see more gluten free options
Valerie Fri, 17 May 2019
Liked: Very nice and clean. Location is good.
Disliked: Amenities in room not great.
Stephanie Thu, 16 May 2019
Would love to stay again!
Liked: Check in was very easy. Cecile, was so friendly and since our room wasn?t ready she upgraded us. The room was perfect for my 16 year old daughter and myself. We slept great!
Disliked: The maid walked into our room without knocking.
Nick Thu, 16 May 2019
Had a fun time but...
Liked: Location is convenient, plenty to do inside the MGM and at places close by
Disliked: TV didn't work at first, ice machine was broken on multiple floors, asked to be on highest floor possible and they put us on the bottom floor, AC was inconsistent, wanted $35 EXTRA dollars per night to use the refrigerator
Lincoln Thu, 16 May 2019
Pretty average hotel really. Dated.
Liked: I mean it is a party Hotel, so it's close to hakasaan, but that's one of the most average clubs in Vegas. You would only go there if there's an artist you want to see. I just didn't really enjoy staying at this hotel it was more fun being out of it.
Disliked: It cost as much as one of the good hotels. I should have done better research. You can hear all the other rooms in your room. It's a mission to get around. it's right at the end of the strip, not the greatest location.
Cassy Wed, 15 May 2019
Convenient and comfortable many options...
Liked: upon arrival during check in I was advised of a deal that I did not know about and thought it was very nice that it was offered without me even asking!!!! I saved about $200.00 and I would definitely stay again!!!