MGM Grand Hotel Casino Guest Reviews
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|1.7 miles from Las Vegas centre|
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George Sun, 10 February 2019
There was no encouragement to...
Disliked: No facility to make hot coffee/tea in the morning to facilitate body functions. Was not clear that the water and cookies on the counter above the mini bar was chargeable. There was no facility to store personal food items as the little fridge could not be opened. No encouragement to spend time in the room although being a five star hotel.
Emma Sun, 10 February 2019
Liked: The hotel location is good.The first night I stayed at West Wing 2nd floor.The room is at 2nd floor 517, really far away from the lobby.The rooms at the west wing make me feel like it is a high end youth motel. The ceiling is low and dark.I upgraded my room to grand tower for the following night.The front desk staff is nice and helpful.
Disliked: The hotel location and the restaurants are very good.
Evelyn Sat, 9 February 2019
Liked: Friendly staff and cleaness of the hotel
Disliked: I upgraded the room to newly renovated wing. However, there was no HOT water in the middle of shower, water was leaking through faucet, the fan was too loud (It was little bit cold at night so I raised temperature but I had to turn it off because it was too loud) and there was no sound proof, I could hear from next room or hallway. The room was clean and nice and service was really good but the facility didn't meet my expectation
Coleman Sat, 9 February 2019
Disliked: The showers wouldn?t get hot
Toni Sat, 9 February 2019
Good overall Las Vegas experience...
Liked: Spacious rooms. Big casino, restaurant, pool and other common areas.
Richard Fri, 8 February 2019
Liked: It was on the main strip
Disliked: The circle mirror in the bathroom was broke ....the shower water was cold , and the room phone was not working , and they charged me for shuttle to airport . Bad enough they charge $37 a night fee , and then they charge for airport shuttle
Thomas Fri, 8 February 2019
Ga Ga in Vegas.
Liked: Loads of eateries. Plenty to see and do. Overall a great visit.
Disliked: Everthing was great.
Blaine Fri, 8 February 2019
No hot water
Liked: hot water would have been nice! 4 days with no hot water not a pleasant experience.
Disliked: No hot water for 4 days
Mattias Fri, 8 February 2019
Good place to stay a...
Disliked: Very far between elevator and the room (it was located furthest away from elevators)
Amy Fri, 8 February 2019
Liked: The bed and my view
Disliked: There were no robes. I have never stayed in a hotel where there wasn?t at least a small waffle/robe. Even at my daughter s school in Virginia in that holiday inn. Also no toiletries at all in the room. Had to call down and then no cotton balls or q tips