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Metropolitan at The 9 Autograph Collection eeee
Metropolitan at The 9 Autograph Collection, 2017 East 9th Street, Cleveland, OH | Area: Downtown Cleveland
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4.45
HOTEL RATING: 
EXCELLENT
4.45 out of 5 (129 Ratings)
0.6 miles from Cleveland centre
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Hotel Description
Posh perks include a rooftop bar and 24-hour room service at the non-smoking Metropolitan at the 9 Autograph Collection A Marriott Luxury & Lifestyle Hotel in Cleveland whose pet-friendly atmosphere includes an on-site dog park. The Metropolitan at the 9 is a high-rise with 156 rooms all with free Wi-Fi cable television iPod docks and coffeemakers. Take your pick of dining options from Mediterranean to American among the multiple hotel restaurants or order up room service to enjoy with a movie on your room's flat-panel TV. Take in city views with a cocktail from the rooftop bar. Both work and workouts are easy to knock out at the respective business and fitness centers. This pet-friendly property even has an indoor dog park. The hotel is in downtown Cleveland a four-minute walk from Progressive Field and Quicken Loans Arena. Also within walking distance are the Cleveland Convention Center and Cleveland State University each about a quarter-mile away. Don't miss the Rock and Roll Hall of Fame on the harbor a mile from the hotel. Cleveland's Hopkins International Airport is about 11 miles away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Pets Allowed
` Restaurant
` Laundry
` Valet Parking
` Room Service
` Air Conditioning
` Babysitting/Child Services
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Hair dryer
` Dry cleaning
` mini bar
` fitness center
` alarm clock
` iPod docking station
` All Spaces Non-Smoking (Public and Private)
` Cable/Satellite TV
` Car Rental
` Facilities for Disabled Guests
` Family Rooms
` Poolside snack bar
` Safe
` Free WiFi
` WiFi in Public Areas

Metropolitan at The 9 Autograph Collection Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.45 out of 5)

Write a review

0.5

Poor - 0.5 out of 5

Jacqueline Sat, 23 May 2020

Bad

5

Exceptional - 5 out of 5

Todd Fri, 22 May 2020

Exceptional

4.5

Wonderful - 4.5 out of 5

Guyvontee Mon, 18 May 2020

My experience

Liked: The location was awesome conveniently placed close to the freeway. The hotel looked nice, staff were extremely helpful and friendly. Valet guys were super cool. King suite room was nice as well enjoyed myself. Would stay again for sure.
Disliked: The bathroom should have been checked to ensure it was guest ready. The toilet seat needed to be cleaned top and under. By the bed some woman left her set of eyelashes on the floor. I hope they belonged to the staff member cleaning the room. The hotel is not serving room service I assume to Covid. Thought that I would have been able to get a room close to the top floor of the building for amazing view. The hotel only goes to the 12 floor so not the best view. Would like to be compensated for the toilet and eye lashes in the room.

0.5

Poor - 0.5 out of 5

Anonymous Sun, 3 May 2020

Bad

Liked: The room was neat and clean .
Disliked: When I arrived they told me I would not be able to check in without a major credit card deposit. I was unaware. Normally I check In with I.D and the card that u booked with . Booking.com says nothing about the requirements so I showed up without one . That is terrible for travelers. I would had been turned around but I so happen to have one so I made the deposit. They were not understanding at all . If I hadn?t found my credit card I would of been out of luck , basically. Then they told me no one could enter the room without an I.D . I had I.D bc I knew I had to check in , but my spouse did not . We had to travel miles back just to enter the room that we had payed for. The customer service was terrible and we had a lot of troubles before we got to actually relax . Other than that the hotel was nice .

2.5

Fair - 2.5 out of 5

Whyte Fri, 1 May 2020

Passable

5

Exceptional - 5 out of 5

Sani Thu, 30 April 2020

Exceptional

5

Exceptional - 5 out of 5

Teresa Mon, 20 April 2020

Exceptional

Liked: I really really enjoyed my bed and my stay

5

Exceptional - 5 out of 5

Michelle Tue, 7 April 2020

Exceptional

4.8

Exceptional - 4.8 out of 5

Kim Sun, 8 March 2020

Exceptional

2.3

Disappointing - 2.3 out of 5

Edward Sun, 8 March 2020

Disappointing

Liked: Location
Disliked: The rooms lack proper cleaning & maintenance

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Metropolitan at The 9 Autograph Collection 2017 East 9th Street, Cleveland, OH