Metropolitan at The 9 Autograph Collection Guest Reviews
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|0.6 miles from Cleveland centre|
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Anonymous Tue, 21 June 2022
Liked: Customer service
Disliked: when I called down to the helpdesk to let them know my TV wasn?t working and they told me it wasn?t anyone on duty to fix it my only option was moved to another room and I stayed it to her it?s 11 o?clock at night and I have a lot of things in here I?m not going to be able to move all of the stuff
Brady Mon, 20 June 2022
Disliked: The room was dusty.
Livnmybestlife Wed, 1 June 2022
Liked: The room was even better than the pictures! Very spacious and the bed soooo comfortable.
Disliked: A lot of loiters outside the entrance. Wish they were asked to move on by staff.
Johnathan Sun, 22 May 2022
Disliked: Food was left in the fridge ac didn?t work hair was in the sink something pink was around the toilet we had to clean the room ourselves
Susan Sat, 21 May 2022
Loved the hotel location, it?s...
Liked: The hotel was wonderful with the various bars - the Ledger was great, and the vault was amazing. We had a wonderful bartender Maris(sp?) All of the staff were top notch. We had great food and drink there.
Disliked: We had a king room - #814. The view was bad, and a little invasive, as there is a building right across (really close), where there are offices. They could look right into our windows if we didn?t keep the shades closed. Also, every morning, 5:30am-7ish, we awoke to trucks backing up(beeping) - I?m thinking garbage trucks right below us and then the banging of the dumpster?
Vincent Mon, 9 May 2022
Liked: How friendly the staff was when we checked in and the room service was quick for a Saturday night.
Payne Sun, 8 May 2022
I was wrongfully evicted and...
Disliked: Unfortunately I had a very bad experience. I was wrongfully evicted out my room. The GM was very rude and unprofessional to me and my guest. I was denied a refund, and no one wanted to give their names.
Suki Sat, 9 April 2022
Robert Mon, 4 April 2022
Octavia Sat, 2 April 2022
not worth the money
Liked: the location
Disliked: it was not worth the money I spent