METRO INN

I had booked a room for the weekend but ended up coming a night earlier then expected. So they got us a room on short notice but this room was falling apart, stunk and had no batteries in the smoke alarm. We couldn't bring ourselves to stay there, it was that bad. The next room we ended up in wasn't terrible but not worth the $220 I was paying a night.

Disliked: Poor quality room conditions.

Passable

Pretty average ,thanks

Liked: Privacy and pets allowed
Disliked: Slow resonce too requests, no vending machines and no continental breakfast. Room carpet was saturated with dog small

wouldn't stay here again

Disliked: Room service was non existent, bed was old and not comfortable, water taps in shower were hard to get a good water temperature, Towels were the size of dish clothes. requested a room service and it was ignored.

Disappointing

Worked well enough for what...

Liked: Bedding was clean and hotel was located close to public transit. Easy to find, easy check-in. Onsite parking available.
Disliked: Hotel photos online were deceiving. Not as new and updated as the photos were made out to be. The bedding was clean, however everything else was not. Bathroom was very dirty including tub, sink and walls.

Bad

Disliked: My friend and I made a reservation. What does a $250 damage deposit mean for a $220 room rate? We decided not to stay at the hotel, and the receptionist didn't even look at us. Maybe they should find a receptionist who's better at human relations.

Bad

Liked: The stuff we’re apostle horrible, they said they had no rooms then when I said I had a reservation they said okay we have many rooms available, then when I should them my dogs service ticket they didn’t accommodate it and said they are going to charge me for him , then when I said fine I’ll pay it it’s not a big deal they proceeded to charge me double for the room not the dog and I said why and the man manager said Thats just how it is ……… run away from this place before u waste … I talked to people there and they were all mad , one guy was waiting for two hours at the front desk for him and another couple ended being charged for leaving a stain on the towel for $50 and I just knew it was a problem so I went to go leave and the manger wouldn’t give me my bank cards or my id when I said no I’ll leave , very uncomfortable and unprofessional

Very good

Horrible. I felt dirtier staying...

Liked: The location is close to the Banff Trail LRT station which makes it great if you want to commute around the city with the train.
Disliked: That motel is not suitable for human habitation and it was only until the last few days, that the staff even spoke to me. I should have read the reviews. My room was not cleaned at any point during my 10 day stay at the "hotel".