perfect for our needs..especially with...

Liked: location...5min.walk from roma st. station..10 min. walk to the centre of town..20 min. walk to south bank ...whats not to like...modern facility..excellent lifts...cafes and coffee shops nearby..
Disliked: better view..my fault..should have asked when booking..

Pleasant and friendly

Liked: The staff were very friendly and very helpful. We got dodgy elevators the day we arrived and the staff came up to help us out. Eliska at reception is a credit to your company. Nothing was too much trouble
Disliked: There was a damp smell in the bedroom, I think it may have been from a sanitization of the bed not being dried properly? Unfortunately the shower door didn't close properly so there was water all over the floor after the first show and it was very slippery.

Not the worst place we...

Liked: The bed was super comfy and the view was amazing.
Disliked: There was no water for our entire stay due to a water main bursting on the street which meant we had no shower, no toilet, nothing and we weren?t even offered compensation at check out. Was expecting a lot more from the room from the photos they advertise with but it could have been worse.. hopefully they have learnt a few things from this weekends events to ensure their guests don?t have to have the same experience we did.

Good

Superb

Stay somewhere else, not good...

Liked: None
Disliked: during our stay, water main pipes burst and there was nowhere to get water from even just to wash our face or flush the toilet, manager on duty during the day was NOT helpful at all (19/06/22), if we didn't ask during check out, he wouldn't have offered a discount for the inconvenience, we are still awaiting for the part refund to be transferred as that's what the manager promised when we asked about compensation for the inconvenience during checked out. we will never stay in this hotel again, NOT recommended at all, stay somewhere else. Also, there was no remote control for the TV in the bedroom, light on the bedside was not working.

Good

Exceptional

Exceptional