Mercure Tunbridge Wells Hotel Guest Reviews
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Write a review
Karen K, Harleston, visiting Bedgebury Pinetum
We had a 2 night stay - my husband booked the Friday night and I the Saturday night. The receptionist said it would be OK to keep the same room for both nights - however, when returning to our room on Saturday afternoon the key wouldn't work, so we had to get it sorted out with reception. Seems there is no communication between staff. Apart from that, a very enjoyable stay.
Liked: Comfortable bed!
Disliked: Breakfast - no one to greet you and explain how the system worked.
Charles Fri, 18 July 2025
Relaxed few days away
Liked: Breakfast was good and plenty of choice Pricey at £17.95. Good could set in.a lounge area where it was cooler
Disliked: Thought dinner options were a little basic. Lots of travelling BR stuff and oversras bus trips.usr the hotel No problem here just so it is known.
Brian Thu, 17 July 2025
Good location and comfortable facilities
Liked: Good location and comfortable facilities. Staff were helpful.
Martin Thu, 17 July 2025
Very good
Liked: Fresh and well ventilated.
Tim Wed, 16 July 2025
Convenient
Liked: Easy access
Disliked: No pool & expensive
Nyemahame Wed, 16 July 2025
Exceptional
Kelvin Tue, 15 July 2025
Good
Ionut Mon, 14 July 2025
Passable
Simon Sun, 13 July 2025
Food was excellent whether eating...
Liked: Close proximity to where I was working with good road links around the hotel
Collier Sat, 12 July 2025
Superb
Liked: Clean, comfortable, good location.Friendly, helpful and professional staff on Reception.
Tickner Fri, 11 July 2025
Pleasant
Liked: Most staff were friendly.the girl behind the bar Sunday and Monday was amazing 5 five stars for her. Sweet friendly and helpful. Cleaning staff was great. The gentleman behind the bar on Wednesday was really helpful 5 stars to him too.
Disliked: Everything was good.