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Mercure Tunbridge Wells Hotel eeee - 0808 164 1025
Mercure Tunbridge Wells Hotel, 8 Tonbridge Rd Pembury, Royal Tunbridge Wells -0808 164 1025
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BOOK ONLINE OR CALL - 0808 164 1025
3.45
HOTEL RATING: 
PLEASANT
3.45 out of 5 (990 Ratings)
2.3 miles from Royal Tunbridge Wells centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
Just 10 minutes' from the city center Mercure Tunbridge Wells has a swimming pool and modern rooms with flat-screen TVs and satellite channels. The M25 is within easy reach. Free high-speed WiFi is available throughout the property. Feel Good Health Club features a heated swimming pool baby pool and is available at selected times. Beauty and spa treatments are available but should be booked in advance. Complimentary towels are issued to all residents. Each room at the Mercure Tunbridge Wells has an private bathroom a radio and tea/coffee facilities. Room service is available 24 hours a day. Mallows Restaurant has a modern British and European menu. Oast House Bar serves a wide range of beers spirits and wine.

Check-in time: 13:00   Check-out time: 12:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Free Parking
` Pets Allowed
` Restaurant
` Garden
` Golf Course
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` BBQ facilities
` Heating
` Wheelchair accessible
` On-site parking
` indoor pool
` telephone
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Game Room
` Hair/Beauty Salon
` Kitchen
` Massage services
` Daily Housekeeping
` English
` Shops on site
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Soundproof rooms available
` Spa/sauna
` Toiletries provided
` TV & Movies/Shows
` Desk/workspace in all rooms

Mercure Tunbridge Wells Hotel Guest Reviews

Overall Average Score: 
Pleasant (3.45 out of 5)

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4

Very Good - 4 out of 5

Karen K, Harleston, visiting Bedgebury Pinetum Mon, 23 June 2014

We had a 2 night stay - my husband booked the Friday night and I the Saturday night. The receptionist said it would be OK to keep the same room for both nights - however, when returning to our room on Saturday afternoon the key wouldn't work, so we had to get it sorted out with reception. Seems there is no communication between staff. Apart from that, a very enjoyable stay.

Liked: Comfortable bed!
Disliked: Breakfast - no one to greet you and explain how the system worked.

3.5

Good - 3.5 out of 5

Sarah Thu, 14 October 2021

ok stay.

Liked: The bed was super comfy and the room lovely and dark so we slept very well.Very clean throughout the hotel too.
Disliked: We had booked our stay a long time ago as had a friends wedding to go to nearby on the Saturday ?. we chose the Mercure to make more of a weekend of it, arriving on the Friday and leaving Sunday thinking we would use the pool facilities during our stay.We only found out on arrival that the facilities were only open in the evenings starting at 6:30pm on the Friday (not a great time as we were heading into Tunbridge Wells for dinner) and the earliest slot we were offered Sunday was 3pm, baring in mind checkout is at 11am. I had sent messages to the hotel prior to our arrival asking if we had to pre-book facilities, the reply said we could book from 48hrs before (we decided to do it on arrival for the Sunday morning) but not once in a reply was I informed of the time restrictions. Had we been aware of these restrictions we would of cancelled our stay and booked to stay at the Premier Inn for half the cost with breakfast included. We had breakfast during our stay too which we paid 11 per person for separately. The Saturday breakfast was worth the money with the lovely cooked options and nice big pastries. The Sunday however the pastries were less than half the size and very few of them. Whether it was because we ate later I don?t know but it wasn?t worth 11 each.

2.5

Fair - 2.5 out of 5

Ian Thu, 14 October 2021

Would not go back.

Disliked: Room very tired needs refurbishing. One member of staff at breakfast very lazy. Reception smells of cigarette smoke.

2.5

Fair - 2.5 out of 5

Emma Tue, 12 October 2021

Passable

0.5

Poor - 0.5 out of 5

Robert Mon, 11 October 2021

Bad

4

Very Good - 4 out of 5

Paulette Mon, 11 October 2021

Very good

3.5

Good - 3.5 out of 5

Julien Mon, 11 October 2021

Good

3.5

Good - 3.5 out of 5

Elaine Sun, 10 October 2021

Good

2

Disappointing - 2 out of 5

Anonymous Sat, 9 October 2021

Definable not worth the money

Liked: Swimming pool was nice and beds were comfortable
Disliked: Room was dirty some staff where rude breakfast not included for the price

2.5

Fair - 2.5 out of 5

Catherine Sat, 9 October 2021

Passable

4.5

Wonderful - 4.5 out of 5

Anonymous Wed, 6 October 2021

Superb

Liked: Room clean & tidy. Staff very friendly & helpful. Food nice. Portions very big.
Disliked: No extractor fan in Bathroom/ or not working, so steamed up. Pool availability/ sharing with swimming lessons

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Mercure Tunbridge Wells Hotel 8 Tonbridge Rd Pembury, Royal Tunbridge Wells