Mercure Thame Lambert Hotel

A luxurious and spacious room.

Liked: This hotel is in an excellent location for those walking The Ridgeway trail - not too far off the path. There was an excellent restaurant.

Our two night stay was...

Liked: Location - met our needs very wellStaff helpful. Room cleanExcellent evening meals!
Disliked: No hot water on the day of our departure due to fire alarm being triggered the night before and cutting out boilers

Good value for the money.

Liked: Convenient for walking RidgewayClean, spacious room Food and staff pleasant.
Disliked: No hot water in the morning/ bath plug didn’t work.

nice room, shame about the...

Liked: Stayed in one of the courtyard rooms and it fully met my expectations, as well as a shower there was also a bath which i made use of. Room as you would expect had tea and coffee facilties (and you could always get replenishments from reception)
Disliked: in a word, breakfast. Although there was a good selection of hot and cold buffet items the quality in my opinion was a bit on the poor side, especially with the cooked items. I went down for opening time and the scrambled eggs were cold, when i commented on it they apologised and said it was because the chef had not mixed the scrambled eggs up. The bacon, again in my opinion, was tasteless. I have to say i think the breakfast you get at a premier inn is comparable if not better.

Superb

Liked: Great location, ample parking, good size rooms, helpful staff. Would stay again for sure.
Disliked: N/A

Superb

Liked: Great location and the venue is beautiful. Nice food and staff very polite
Disliked: The bed was the only downside! You could feel the metal springs.

Great stay, apart from no...

Liked: We were greeted by a very polite and welcoming gentleman at the front desk who was working throughout our stay during the bank holiday weekend. We stayed for 3 days and it was a nice touch to see him each morning as we came through for breakfast!We arrived at our room and were pleasantly surprised by the large size and the large extra double bed they had given us at our request. We were a group of one adult and two children aged 8 and 12 and the room gave us ample space to spread out and still have some privacy.The location was superb, just a short drive to the motor way with links to Thame, Oxford and surrounding areas.
Disliked: Just to note that the breakfast staff on our second morning seemed a little preoccupied with some attentions to detail forgotten about. For example there were no plates left for us to use apart from the small side plates which I had to creatively fit an English breakfast from the buffet area onto!The coffee machine had also broken down meaning I could only access one cup of tea when I would have ideally liked another to go with my meal. It was a shame that I had to still pay full price for the three of us when we didn’t really get a full breakfast experience.

Very good

Very good as usual

Liked: Had a nice evening meal and good breakfasts, The staff were very helpful.
Disliked: Floor in the Courtyard room was slippery but reported this and was moved to another room. Was thanked for reporting the floor as a possible safety issue.