Name: Mercure Sydney Liverpool Hotel
Address: 424-458 Hoxton Park Road Liverpool, Sydney
Telephone: +61-1800-870-234
Rating: 4.5

Mercure Sydney Liverpool Hotel Guest Reviews

Overall Average Score:

Excellent (4.45 out of 5)

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A place you stay if...

Liked: The meals onsite at the club were good and the club facilities were nice, we ordered room service and the food was very nice and the service quick. Although the room package offered complimentary club membership for access, it didn't give you any of the discounts for the meals or drinks. My advice would be to pay for the membership ($5) as you would save this with one meal. The buffet breakfast was also good.
Disliked: We booked the 2brm penthouse however the main bathroom with shower was downstairs and then the upstairs that you would assume would be your main living area had the powder room. For the price we paid I was expecting more. The fridges in both areas (upstairs and downstairs) were tiny - not even bar fridges, the photo is of a 600ml bottle of coke and even this couldn't fit properly in it. There are 2 kitchenettes, the upstairs had a microwave but not a single plate or cutlery. We had leftover pizza ordered through room service and couldn't fit it in either fridge. With no plates in any of the cupboards we had to wrap it in the paper placemats from the service tray. Was a struggle to get this into the fridge. Location was too far away from anything so is definitely a place you stay for an event at the venue rather than for anything else. I was expecting the pool to be heated but apparently this was broken and hadn't been working for some time.

Very good

Exceptional

Liked: Loved the size of the room, location and the staff were lovely
Disliked: Couldn't connect my phone to the tv which is annoying.

Not worth the money

Liked: Excellent BreakfastGreat having the Club attached to the Hotel
Disliked: The mattress was hard as a rock, I struggled to sleep on it, pillows also not very comfortable.

Convenient and accommodating staff

Liked: Room was a good size, being attached to the Catholic club was very convenient. We arrived a night early and was able to extend our stay without having to change room. We appreciated how the staff handled our request and their communication with us.

Exceptional