Mercure St Helens Guest Reviews
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Graham Sun, 14 April 2024
Good
White Sun, 14 April 2024
Relaxing, comfortable and clean!!
Liked: Clean, friendly staff, excellent food, fantastic location for us
Linda Sat, 13 April 2024
Superb
Taylor Sat, 13 April 2024
Exceptional
Jane Sat, 13 April 2024
Good
Liked: Convenient location to access local shops and totally wicked stadium
Disliked: Bathrooms are in need of refurbishment, grubby tile work and marks on floor / wallsDust under beds carpets in need of good hoovering and clean Beautiful redecoration diwnstairs needs to be completed throughout the property
Geoff Fri, 12 April 2024
Good
Liked: Fantastic choice and everything was nice and hot
Disliked: Hot water in the shower
Nicola Wed, 10 April 2024
Good
Liked: The location was great. Majority of staff were helpful. Food (breakfast and evening) was good. Stayed in the suite which was brilliant for our toddler.
Disliked: One receptionist in particular could of been a bit more informative or approachable. She was happy to point me in the right direction but didn't go out of her way to help.A HUGE disappointment and inconvenience was when we went swimming, the changing facilities with a baby was was non existent and the private cubicle was too small for baby and so I had to put a towel on a worktop where hairdryers and plugs were in full view of other guests. I did eventually get told there was a changing mat in the accessible toilet which was out of reach and I'd of had to put it on the floor which was not clean.
Janet Tue, 9 April 2024
Pleasant
Liked: Comfortable and easy to stay there
Disliked: Room was hot
Jashim Mon, 8 April 2024
Over all Great except Key...
Liked: I had to take early breakfast , so missed the total flavor of dishes .
Disliked: Key was not working properly , had to come to reception many times to fix . It was very bad experience out of all above good part .
Libby Mon, 8 April 2024
Amazing
Liked: Comfy beds
Disliked: Nothing !