a very stressful start but...

Liked: great location and lovely reception area
Disliked: the rooms on 5th floor are very dated with very old carpet. The 6th floor rooms were lovely

generally good

Liked: location
Disliked: Broken mirror on wardrobe door, tv volume control broken in bathroom - knob had fallen off before we checked in

Expensive

Great city centre location -...

Liked: We stayed for one night and the reception team made us very welcome. We booked 4 rooms and they arranged for them to be together. We asked for 3 double for single occupancy and received 4 doubles, but we did not bother to try and change this. The rooms were large and had lovely facilities. Breakfast was great and service very slick. Location is excellent and the hotel is quiet for a city centre and it is great to have the reduced rate at Q park. Despite the few points mentioned, we had a good stay and would stay again.
Disliked: The duvet is a very small one and does not really cover the bed. The carpet does have a lot of stains on it and the detachable shower head sprays water everywhere. The pool and spa facility was lovely but we did mention that the aroma grotto was not working.

Good

Superb

Pleasant

Fantastic, classy hotel in a...

Liked: Perfect central Location, spacious room and extensive communal lounge/ dining areas. Fantastic rain shower, enormous comfortable bed, blackout curtains, air conditioning and great sized smart tv as well as ample sockets and USB charging ports. The spa is lovely too, with a decent sized pool and a great thermal suite with 4 different heat/ steam options (although there is no jacuzzi - what a shame) finally, I found the staff in general to be very friendly and accommodating - that?s what brings me back to a hotel.
Disliked: The heavy room doors are great until you are awoken by someone else?s door slamming at 3am. It would be great if they were altered to make them soft closing to minimise sleep disruption. The hotel is generally quite clean, however, there are a few neglected areas that are extremely dusty - ie the stairwell on the first floor and the pipes above. The spa was also in need of a a little clean during busier times.

Good