Mercure Sheffield St Paul's Hotel & Spa Guest Reviews
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< 0.1 miles from Sheffield centre |
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A.alamri Sun, 24 January 2021
Exceptional
Liked: The staff are very professional with guests especially the receptionist ?Ali?, he is a very respectful, friendly and helpful.
Disliked: Nothing
Iain Wed, 20 January 2021
great in all the circumstances...
Liked: Tt would all, be 5 star but for covid The hotel has adapted admirably to the current circumstances but it has impacted on their ability to deliver their normal excellent services.
The hotel has acted in a thoroughly understandable and responsible manner
Disliked: only one lift operating probably due to covid and having to be let in and out of the premises was inconvenient but completely understandable.
Qadir Wed, 20 January 2021
Very warm staff
Liked: Excellent staff. Helped microwave my food
Disliked: Nothing
Larin Mon, 18 January 2021
Exceptional
Andy Sun, 17 January 2021
Superb
Liked: Ali the manager was very helpful, great location, tidy, big room
Amber Sat, 16 January 2021
Great hotel wonderful helpful staff
Liked: Amazing location, such a beautiful hotel with amazing rooms with big bed and lovely views of the city. The staff would help you as much as possible and I cannot wait to stay again :)
Nick Fri, 15 January 2021
really good
Liked: Staff were very friendly, room was good, view was amazing, bathroom was a bit cheaply done, room service was prompt and efficient.
Disliked: something in the minibar, better equipped tea and coffee facilities
Anonymous Wed, 13 January 2021
Very poor
Liked: Location
Disliked: It wasn?t clean, there was sheet stains, muck and dust all over the room, none of the rooms accessories worked ie coffee machine and light, it very over crowded and no rules put in place during a pandemic lockdown. The staff were very rude and not helpful at all!!
Andy Tue, 12 January 2021
Very good
Liked: Very clean, very helpful staff, great shower
Disliked: Noisy pipes kept me awake.
Sam Sun, 10 January 2021
Very good