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Mercure Sheffield Kenwood Hall & Spa eeee - 0808 164 1025
Mercure Sheffield Kenwood Hall & Spa, Kenwood Road, Sheffield -0808 164 1025
Area: Sheffield
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BOOK ONLINE OR CALL - 0808 164 1025
3.5
HOTEL RATING: 
GOOD
3.5 out of 5 (2001 Ratings)
1.3 miles from Sheffield centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
In 12 acres of stunning grounds 1 mile from Sheffield city center this 4-star hotel is within easy reach of the city's arena and Ponds Forge International Sports Center. Kenwood Hall has free on-site parking and a well-equipped leisure club including an indoor pool sauna steam room spa bath and gym. The hotel provides spacious rooms all with classical décor and many with views of the lake and gardens. Free Wi-Fi is available throughout the hotel. Kenwood Hall is within easy reach of Sheffield's many international restaurants and its popular shopping district. The scenic landscape of the Peak District and Sheffield City Center are both easily accessible. There are 12 elegant Victorian-style meeting rooms perfect for events.

Check-in time: 14:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
E
Fitness Center
r
Pets Allowed
q
Accessible
u
Swimming Pool
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Free Breakfast
` Free Parking
` Pets Allowed
` Restaurant
` Garden
` Golf Course
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Fishing
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` 24-hour security
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Kitchen
` Massage services
` Off-Site parking
` Daily Housekeeping
` English
` Electric vehicle charging station
` smoking allowed
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Doctor/nurse on call
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` Food delivery
` Body thermometer available
` Car rental available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Internet access in public areas
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa/sauna
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Desk/workspace in all rooms

Mercure Sheffield Kenwood Hall & Spa Guest Reviews

Overall Average Score: 
Good (3.5 out of 5)

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3.5

Good - 3.5 out of 5

Heather Fri, 26 November 2021

In need of refurbishment.

Liked: The staff are exceptional! They were polite, friendly, helpful and cheerful even though the systems do not seem to help them. We have visited here for a sibling reunion for many years but this was the first time for two years. We love the area as it is where we grew up and also easy to get to Bramall Lane, important for my brothers! Dinner in the restaurant was very good though it would be beneficial if it was made clear that you could also choose from the bar menu. All things considered we enjoyed our weekend.
Disliked: Unfortunately for whatever reason, the hotel is in need of refurbishment and redecoration and the staff are obviously working under difficult conditions. We appreciate that the past two years have been difficult but one or two simple things would have saved us some hassle. For example, on our first night there was a wedding which seemed to take over the bar area for quite a time making it difficult to find seats. It also had an impact on the bar menu which is severely curtailed when there is a wedding. However we were not told this until we tried to place an order. A simple notice on reception would inform guests of this, allowing them to make alternative arrangements. As it was, we had already had a drink so could not drive anywhere. The few items still available all contained cheese! Some of us do not eat cheese!

2.5

Fair - 2.5 out of 5

Jayne Fri, 26 November 2021

Nice stay but hotel lacking...

Liked: The staff although exceptionally limited work hard to try and make this hotel work, however it is evident that the hotel is understaffed.The hotel grounds are simply gorgeous The breakfast is delicious with an abundance of foods on offer.
Disliked: The hotel is very very tired looking and the maintenance is definitely lacking. We were moved rooms due to not being able to open the patio doors. The room we were given although spacious proved quite cold. The bath has paint flaking off and the patio areas are not maintained.Overall the hotel rooms need updating and refurbishing to match the beautiful surroundings.On arrival we were not informed about the no room cleaning service policy due to Covid climate. Hence realised on our second day that this was the case. This information should have been told to us on arrival as well as providing us with a welcome pack would have been positive.We did notice on the day we vacated that signs about the room cleaning had been placed in reception, slightly to late for us.We have been staying at this hotel on a yearly basis for over 5 years and have noticed the deterioration in the rooms, which is very sad as the staff work so hard to try and make your stay pleasant.

5

Exceptional - 5 out of 5

Nesta Fri, 26 November 2021

excellent location for shopping at...

Liked: beautiful location within a city
Disliked: pool not available that day

5

Exceptional - 5 out of 5

Donna Fri, 26 November 2021

Exceptional

4

Very Good - 4 out of 5

Sharon Wed, 24 November 2021

Very good

Liked: Staff

4

Very Good - 4 out of 5

Ali Tue, 23 November 2021

Very good

4

Very Good - 4 out of 5

Ali Tue, 23 November 2021

Very good

4

Very Good - 4 out of 5

Ali Tue, 23 November 2021

Very good

5

Exceptional - 5 out of 5

Wayne Tue, 23 November 2021

Exceptional

4

Very Good - 4 out of 5

Tim Tue, 23 November 2021

Very good

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Mercure Sheffield Kenwood Hall & Spa Kenwood Road, Sheffield