Mercure Sheffield Kenwood Hall & Spa Guest Reviews
Write a review
Write a review
Susan Sun, 14 April 2024
Superb
Liked: Everyone very friendly and helpful
Disliked: N/A
Carys Sun, 14 April 2024
Clean and comfortable.
Liked: Clean, light and airy. Staff all incredibly friendly and helpful. A pool table in the bar area was a great additional feature that kept teenagers occupied.
Disliked: Not that great at answering the telephone during the day. Understaffed and therefore slow at peak lunch and dinner times.
Vicki Sun, 14 April 2024
Disappointing
Disliked: Very dated. In desperate need of refurbishment and some TLC. The staff on reception were not particularly attentive when we arrived and the hotel generally is in need of a deep clean.
Des Sun, 14 April 2024
Nice room nice staff, breakfast...
Liked: Room was fine, vey spacious beds were comfortable, bathroom was clean and good shower.
Disliked: Breakfast was very poor. Very few staff on site and poor quality produce, we were glad that we had only booked for one morning.
Sandra Sun, 14 April 2024
Good
Helen Sun, 14 April 2024
Very good
Annabel Sat, 13 April 2024
Pleasant, staff friendly, rooms clean....
Liked: Clean comfy rooms
Disliked: Hotel badly needs a refurb. Breakfast not great value for money and cooked food looked like it had been sitting for several hours.
Green Sat, 13 April 2024
Rip-off. I booked with breakfast...
Liked: The room was OK and the lake was beautiful.
Disliked: Breakfast, rubbish. swimming pool. No lift and not clean. The hotel needs looking over the phone in the room didn't work
Suzanna Sat, 13 April 2024
A lovely break for my...
Liked: Breakfast was lovely
Disliked: The shower in the room was cold so had to use the gym facilities
Lesley Sat, 13 April 2024
Nice quiet setting with good...
Liked: Location to the hospital while being secluded and ability to park. Also the gym and spa
Disliked: I was hoping to find a discount for multiple stays over the forthcoming year. Not sure I if you reward loyalty in this way