Mercure Sheffield Kenwood Hall & Spa Guest Reviews
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|1.3 miles from Sheffield centre|
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Stephen Tue, 16 August 2022
relaxing and welcoming
Liked: the location was just right for getting to town without the noise of town, free parking
Disliked: Slow to serve at bar , not a staff problem they were working very hard, more a management issue
Lisa Tue, 16 August 2022
fabulous and would highly recommend.
Liked: the grounds and accommodation are beautiful
Philippa Tue, 16 August 2022
Mike Mon, 15 August 2022
Pleasant stay in a comfortable...
Liked: Very pleasant location with lovely green grounds and a small lake. The swimming pool was fine. Staff were super-helpful, especially John behind the bar who expedited our food delivery when we were rushed.
Disliked: I had to ask on two successive data for hangers in my wardrobe, but not a big deal. Some guests complained about noise from wedding parties but this did not affect me.
Katherine Mon, 15 August 2022
Used as a base for...
Liked: Lovely setting. Breakfast food excellent, breakfast staff all amazing
Disliked: Unfortunate that there were weddings both the Saturday and Sunday - we had hoped to use hotel facilities Sunday evening but everywhere full of wedding guests so we just had to stay in our room watching tv and eating our own snacks
Margaret Mon, 15 August 2022
A bit disappointing compared to...
Liked: First day was a bit chaotic as apparently coach party had been in ?? Had to wait for food to be filled up. Second day much better but serving hot food on cold plates not ideal as it goes cold. Dinner was lovely
Disliked: A bit better communication from staff. Surprised no spare pillows. Also one bedside lamp in bedroom for two people
Jill Mon, 15 August 2022
Disliked: Bar staff uninformed as to what food was available also banged glasses and bottles around No fridge in room which my husband needs as he?s diabetic no air con in roons
Darren Mon, 15 August 2022
Lauren Mon, 15 August 2022
Disliked: Awful bed soft and lumpy, shabby room , old furnishings Pool area hot and poor , very old
John Sun, 14 August 2022
Liked: surrounding areas beautiful & tranquility beautiful view from room