Very enjoyable, shame about breakfast.

Liked: Room was very spacious.
Disliked: Breakfast was cold so didn?t order on the second day. The beautiful gardens were spoiled by the litter that was left laying around for most of our stay. Cigarette ends, takeaway cups and bags of rubbish

Not up to Mecures usual...

Liked: Good location, easily accessible from the city centre and not too far from the Peak District
Disliked: Beds were extremely uncomfortable. It looked like the room hadn?t been updated since the 90s. No refreshments in the room upon arrival and they weren?t replenished throughout our stay. It is a very noisy hotel, they allow dogs to stay so all we could hear was dogs barking until 11pm and then children screaming and running around at 5am.

Bad customer service

Disliked: Rooms too hot, and not given a fan when asked

Disappointing

Liked: THE GARDENS ARE SUPERB
Disliked: OWING TO THE PRESENT PROBLEMS SPA AND POOL WERE CLOSED UNDERSTANDABLE BUT THIS IS NOT N EXCUSE FOR POOR FACILITIES NO ROOM SERVCE POOR BREAKFAST

Very enjoyable weekend, hotel wasn't...

Liked: Beautiful grounds.
Disliked: Nothing!

Bad

Liked: Nothing.
Disliked: My room was dirty, hairs in bathroom. Room wasn't cleaned in 3 nights we stayed. One towel for double occupancy. Room was dark and dingy. Chose hotel because carpark and each day had to park on road as no room. Bathroom taps pressure so great water went everywhere. First night we stayed my child could not sleep until after 1.30am loud music playing. Complained to reception 3 times and staff were uninterested. This is NOT a 4 star. A sad advert for a Mercure very faded standards. Would never stay again.Seriously do not consider this when looking at your options. Terrible weekend for me and my son.

Passable

Liked: We have stayed here in the past as its convenient for visiting relatives.

Very good

Liked: Nice grounds
Disliked: Bed alittle hard

Exceptional