Mercure Sheffield Kenwood Hall & Spa Guest Reviews
Write a review
|1.3 miles from Sheffield centre|
Write a review
David Wed, 12 August 2020
Very enjoyable, shame about breakfast.
Liked: Room was very spacious.
Disliked: Breakfast was cold so didn?t order on the second day. The beautiful gardens were spoiled by the litter that was left laying around for most of our stay. Cigarette ends, takeaway cups and bags of rubbish
Charlotte Wed, 12 August 2020
Not up to Mecures usual...
Liked: Good location, easily accessible from the city centre and not too far from the Peak District
Disliked: Beds were extremely uncomfortable. It looked like the room hadn?t been updated since the 90s. No refreshments in the room upon arrival and they weren?t replenished throughout our stay. It is a very noisy hotel, they allow dogs to stay so all we could hear was dogs barking until 11pm and then children screaming and running around at 5am.
Ryan Wed, 12 August 2020
Bad customer service
Disliked: Rooms too hot, and not given a fan when asked
Douglas Wed, 12 August 2020
Liked: THE GARDENS ARE SUPERB
Disliked: OWING TO THE PRESENT PROBLEMS SPA AND POOL WERE CLOSED UNDERSTANDABLE BUT THIS IS NOT N EXCUSE FOR POOR FACILITIES NO ROOM SERVCE POOR BREAKFAST
Anonymous Tue, 11 August 2020
Very enjoyable weekend, hotel wasn't...
Liked: Beautiful grounds.
Steve Tue, 11 August 2020
Disliked: My room was dirty, hairs in bathroom. Room wasn't cleaned in 3 nights we stayed. One towel for double occupancy. Room was dark and dingy. Chose hotel because carpark and each day had to park on road as no room. Bathroom taps pressure so great water went everywhere. First night we stayed my child could not sleep until after 1.30am loud music playing. Complained to reception 3 times and staff were uninterested. This is NOT a 4 star. A sad advert for a Mercure very faded standards. Would never stay again.Seriously do not consider this when looking at your options. Terrible weekend for me and my son.
William Mon, 10 August 2020
Liked: We have stayed here in the past as its convenient for visiting relatives.
Michael Mon, 10 August 2020
Liked: Nice grounds
Disliked: Bed alittle hard
Robert Mon, 10 August 2020
Zey Sun, 9 August 2020
Liked: The outside garden was breath taking, it was dog and family friendly. The room was descent and staff were very helpful.
Disliked: The shower caused water to go on the floor even though the shower glass was fitted.