United States
Canada
United Kingdom
New Zealand
AustraliaMercure Paris 19 Philharmonie La Villette Guest Reviews
Overall Average Score:
Pleasant (3.15 out of 5)
Write a review
Menu
Write a review
Ali Fri, 18 July 2025
Do not stay
Liked: Only location was good everything else about hotel was not.. no air conditioning. Took 20 euros deposit for iron but never returned.. had to leave hotel in the middle of our trip to move into different on
Disliked: Nothing
Mohamed Mon, 14 July 2025
This hotel is in urgent...
Liked: Front office team are polite and really helpful and cooperative.
Disliked: 1- Cleanness is disaster. 2- 30 years Old furniture , OMG 3- A/C not working in the entire hotel 4- Phones are out of orders , no way to get in touch with reception unless you personally visit the reception.5- Too Poor breakfast buffet .
Mohamed Sun, 13 July 2025
The hotel is due for...
Liked: 1-Front office staff are great and helpful . 2-Hotel Location is good and near to the metro station , restaurants and supermarkets Special Thanks to Pedro, front office Manager, Grace , Pascal and Georgey.
Disliked: The A/C is not working in the entire hotel room’s. Couldn’t-enjoy my stay at all .The hotel provided us with electric and cooling fan to beat the heatwaves !!!Housekeeping team and management are the worst ever . Stains on linens, hairs on the bed, dust and dirt on surfaces, and trash left in the room.Carpets with stains or debris, and unvacuumed floors.
Mabote Tue, 8 July 2025
Pleasant
Mabote Tue, 8 July 2025
Pleasant
Mark Wed, 25 June 2025
Exceptional
Ravelle Wed, 25 June 2025
Terrible experience – don’t book...
Disliked: The airco had been broken for over a week before we arrived but no one told us. It was over 30°C that weekend. Instead, they gave us a fake mobile unit with a tube taped through the window, blowing hot air. We basically paid to sleep in a sauna.The toilet was dirty, the bed sheets had stains, and guess what they offered us as compensation? 1 euro!!!Super disrespectful, dirty and dishonest. Don’t waste your money here.
Tsaroëna Mon, 23 June 2025
It was nice and there...
Liked: The room was clean and staff was friendly. Metrostation was walking distance. And a lot of supermarkets and restaurants in the neighborhood.
Disliked: The airconditioning was not working and we didn’t get a real solution. They just offered us unlimited icecubes. But what are icecubes going to do? We wanted to sleep so icecubes won’t help with that
Victor Mon, 23 June 2025
Very good
Liked: Parking
Lorena Sun, 22 June 2025
Passable
