Name: Mercure North Melbourne
Address: Cnr. Flemington Road And Harker Street, Melbourne
Telephone: +61-370-732-900

Mercure North Melbourne Guest Reviews

Overall Average Score:

Pleasant (3.4 out of 5)

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Pleasant

Disliked: Maintenance in roomBroken bedside lampTaps in bathroom dripped unless tightened way too tight Curtains didn’t cover the window completely

Run Down

Liked: Good location and easy to find
Disliked: Mattresses are absolutely wrecked, shower was boiling hot and then freezing on and off. It's as though they have decided they do not want to spend any money on the place and are just letting it fall apart.

Comfortable and great location

Liked: Location, secure parking, attentive and courteous staff
Disliked: First suite no hot water however I was promptly relocated and upgraded to another room.The road noise, sirens etc quite loud nothing double glazing wouldn’t fix

Good

Disappointing for the price we...

Liked: The location is great
Disliked: It is old and needs lots of TLC. Rooms are old. Bathrooms are old. Shower over bath has no safety features. Looks old with faded ceramic ,cracks everywhere. Cobwebs ! The window in the room is so old and cracked and wobbly. No flyscreen also. Paint job obviously covering old cracks and previous damage. TV in room didn’t have streaming services The remote was from Kmart!!! Didn’t work properly and TV very small. The breakfasts were good and the beds were comfy.

Exceptional

Very good

Great location, we enjoyed our...

Liked: Change of the room to accommodate my need.
Disliked: moving beds

Very good

Bit of a disaster.

Liked: The bed was very comfortable.
Disliked: The walls are paper thin and unfortunately I was kept awake until 2am by very noisy people in the next room. When I dragged my weary body into the shower the next morning, there was no hot water! Zero. I went to reception and asked for a change of room. They obliged, so I moved my gear to the new room, which was in better condition and quieter. The first room had been very “tired” (broken phone handset, damaged finishes etc). Later that day I realised that when I moved rooms I had left behind some clothes in the closet. I went to reception to get them back but was told housekeeping would have taken them out and locked them away, so I could not have them until the next day when housekeeping returned. What??!! So I can’t get the shirt and jacket I was going to wear out tonight? Nope! WTF? The next morning when I was checking out, the reception retrieved my clothes from the office behind her counter.